Ratings based on 988 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Unique beautiful place, breakfast incredible and cute pool
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Staff is very nice and friendly and i feel very safe
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Friendly staff and beautiful building
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Was ok
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Excellent service, properly neat and clean!..
5 out of 5
by A verified traveler from West Chester

Posted 30 Mar 2024
This hotel is easy walking distance to Zona Colonial and has excellent staff!
5 out of 5
by A verified traveler from Bronx

Posted 24 Mar 2024
Great hotel and great Neighborhood and
2 out of 5
by A verified traveler from pembroke pines

Posted 15 Mar 2024
We have stayed in this hotel multiple times and every time it gets worse. This will be the last time we stay here as the experience is not worth it. Poor Room Cleanliness, no hot water and Tons of mosquitos.
3 out of 5
by A verified traveler

Posted 14 Mar 2024
They need best presentation for the breakfast and the hotel
4 out of 5
by A verified traveler from CHARLOTTE

Posted 26 Feb 2024
Everyone was nice and friendly.. internet is only poor mark to the hotel.. be patience with wifi
Comment from Hotel Management
6 Mar 2024 by BHP, Hotel Management
DearJason, thank you very much from the Boutique Hotel Palacio for leaving your punctuation and comment of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards