Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Unique beautiful place, breakfast incredible and cute pool
by A verified traveler
Posted 23 Apr 2024
Staff is very nice and friendly and i feel very safe
by A verified traveler
Posted 13 Apr 2024
Friendly staff and beautiful building
by A verified traveler
Posted 13 Apr 2024
Was ok
by A verified traveler
Posted 30 Mar 2024
Excellent service, properly neat and clean!..
by A verified traveler from West Chester
Posted 30 Mar 2024
This hotel is easy walking distance to Zona Colonial and has excellent staff!
by A verified traveler from Bronx
Posted 24 Mar 2024
Great hotel and great Neighborhood and
by A verified traveler from pembroke pines
Posted 15 Mar 2024
We have stayed in this hotel multiple times and every time it gets worse. This will be the last time we stay here as the experience is not worth it. Poor Room Cleanliness, no hot water and Tons of mosquitos.
by A verified traveler
Posted 14 Mar 2024
They need best presentation for the breakfast and the hotel
by A verified traveler from CHARLOTTE
Posted 26 Feb 2024
Everyone was nice and friendly.. internet is only poor mark to the hotel.. be patience with wifi
Comment from Hotel Management
6 Mar 2024 by BHP, Hotel Management
DearJason, thank you very much from the Boutique Hotel Palacio for leaving your punctuation and comment of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards