Ratings based on 92 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2022
We loved our stay here. The place was clean. quiet. safe and very welcoming. 5 mins drive from Santillana.
Comment from Hotel Management
29 Jun 2022 by Marian Fernández Caballero , Hotel Management
Gracias Rohini,
Para nosotros a sido un placer conocerles y saber que su estancia a pesar de umplido sus expectativas.
Un abrazo,
Marian Fernández Caballero.
by A verified traveler
Posted 31 Aug 2019 on Hotels
Overall disappointing:
- We paid about 200€/night and they smashed my family in a tiny room to which they added many beds.
- The room had several spiders and spider webs
- Very poor breakfest. Packed pasteries, bad coffee and simple fruit.
- Away from the main attractions (Santillana del Mar and caves of Altamira)
Comment from Hotel Management
5 Sep 2019 by José Manuel Fernández Caballero., Hotel Management
Estimado Nicolas, he leido con mucho interes su comentario sobre el Hotel y le agradezco el mismo ya que sus observaciones pueden hacer que mejoremos en aspectos. Pero voy a ir , si me permite punto por punto de sus observaciones , nos dice en primer lugar que la habitación tenia añadidas algunas camas , no es exacto , el explico , la cama cuadruple (que usted reservó) dispone de 2 camas y 2 camas supletorias para niños de hasta 12 años , como bien indica la información del Hotel.
El desayuno tipo buffet (lo califica de pobre). Por 5 euros por persona de coste está compuesto de :
Cola Cao , Neskuik , té verde, té clásico , manzanilla , Menta-Poleo, descafeinado (marcas Nutrexpa, Nestle, Hornimas y Nescafé)
Aceite de Oliva (marca La Masia), Miel ( Granja S.Fco)
Zumo de Naranja y Piña (marca Juver).
Tostas de pan con y sin gluten (hechas cada día por una panaderia local muy acreditada)
Fruta fresca traída cada día que incluye : Kiwis , melocotónes , platanos de Canarias, Manzanas Golden , peras de agua, ciruelas locales , Melón , Sandia , Uvas, Paraguayos y Griñones.
Cereales clasicos y de chocolate (marca Nestle)
Tomate para tumaca (marca Carretilla)
Queso fresco de Burgos, yogures naturales y de sabores (marca Danone), Membrillo hecho con la mejores manzanas de asturias.
Sobaos de Vega de Pas, Corbatas de Unquera , Tarta de Manzana , bizcocho de limón, Rosquillas de Anis, Pan tostado de ajo y pan tostado de oregano, Palmeras , Medias noches, Croassanes de una confiteria de Santillana del Mar , Pan de leche , Tortas de añis, Bizcocho de fresa y chocolate, bizcochito de chocolate (marca Bimbo ).
TODO BUFFET POR 5 EUROS POR PERSONA.
Si a usted no le gusta la bolleria coma productos como fruta , queso fresco ó yogures, pan con aceite de oliva ó miel., pero entienda que hay personas que si lo consumen y son tan respetables como los demás. fresco.
by A verified traveler
Posted 5 Jun 2019 on Hotels
Comment from Hotel Management
14 Jun 2019 by José Fernández Caballero., Hotel Management
Buenos días Anita , quiero decir que para nosotros ha sido un placer haberlos recibido en nuestro Hotel y espero y deseo que consideren al mismo como su casa en Cantabria.
Un abrazo de todo el staff del Hotel.
by A verified traveler
Posted 14 May 2019 on Hotels
Great service and wonderful friendly staff
Comment from Hotel Management
15 May 2019 by José Manuel Fernández Caballero, Hotel Management
Thank you so much.....has been a wonderfull experience to met you and I hope see you again....
José , Chelo and Marian.
Recommended
for Everyoneby A verified traveler from Lodon
Beautiful place to stay
Posted 21 May 2018This is the third time we have stayed in this beautiful hotel. It is near the Santander ferry, and is an ideal place to stay. Full of character, the rooms are clean and spacious surrounded by gorgeous countryside. We will stay again next year!
Recommended
for Everyoneby A verified traveler from Mexico
Nice spacious hotel
Posted 29 Sep 2017Nice hotel, rooms were clean and spacious, breakfast was just ok, owners/staff were very friendly, huge parking
Comment from Hotel Management
12 Oct 2017 by Jose Manuel Fernandez Caballero., Hotel Management
Thank you for review, we hope to see you soon .
Best Regards.
Recommended
for Otherby A verified traveler from England
Lovely hotel. Charming location.
Posted 1 Jun 2017
Pros: The quiet location. The beautiful building. The immaculately clean, comfortable rooms and public areas. The well kept grounds. The helpful staff.
Cons: Continental breakfast only but plenty to chose from - don't expect full English.
Location: Beautiful northern coast of Spain. Good for walkers, cyclists, motorists bikers. Lots of lovely, typically Spanish towns to visit within easy reach.
Stayed 7 nights B & B in this beautifully restored, family run Hotel and was highly delighted with the service provided.
Staff made every effort to please.
Comment from Hotel Management
3 Jun 2017 by José Manuel Fernandez Caballero and family., Hotel Management
Thanks so much for you review......has been a pleausure to met you....and you know that you have here your spanish home.
by A verified traveler
Lovely hotel in a great spot
Posted 15 Oct 2016 on HotelsWelcomed by the manager who gave us a tour of the hotel (which was only 7 bedrooms) before taking us to our rooms. He was very proud of this hotel and its history. The rooms were large,very clean and the hotel was surrounded by fields at the back. Found the sister at breakfast time very "slack" in looking after us and had to ask for coffee and toast, etc. She spent her time on her phone whilst we were eating. The breakfast overall was lovely with a good selection. Signage to the hotel was very poor and we had to go into another hotel to ask if they could find it for us. But overall a lovely place and the manager was superb.
Comment from Hotel Management
19 Oct 2016 by General Manager, Hotel Management
Thanks for your visit and we hope that you came back soon. You were a very polite anda nice people.
Best Regards,
José Manuel.
by A verified traveler
Posted 5 Sep 2016 on Hotels
Check in was slow as there was only one member of staff.
The room was large, but we were on the ground floor, looking on to the car park and there was no net curtain. So we had to close the heavy drapes, making the room dark.
The towels were small and nearly worn out.
There was no AC or fridge, but the staff were pleasant.
Recommended
for Couplesby A verified traveler from London
Great place and good location for exploring area
Posted 26 Aug 2016
Cons: Evening meals
Lovely place to escape the hustle and bustle of santillana de mar (don't get us wrong we loved that, too). Serene and historic setting run by lovely family.
