Ratings based on 38 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024
Excellent survice
Comment from Hotel Management
12 Mar 2024 by b, Hotel Management
Muchas gracias por su comentario, agradecemos mucho que haya disfrutado su estadía en nuestro hotel.
by A verified traveler
Posted 1 Feb 2024
None
by A verified traveler
Posted 21 Jan 2024 on Hotels
Needs remodeling. Very old
by A verified traveler
Posted 12 Sep 2023 on Hotels
by A verified traveler from Guayaquil
Posted 4 Apr 2023 on Orbitz
safe area
by A verified traveler
Posted 22 Mar 2024
Todo limpio y agradable. El desayuno aunque suficiente, era lo mismo todos los días.
Comment from Hotel Management
25 Mar 2024 by buen comentario, Hotel Management
Agradecemos su buen comentario
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 1 Feb 2024
The maids were nice, but the front end staff messed up our reservation, claiming we had reserved only 1 room and changed us extra for the 2nd room. Next morning they miraculously had found the original reservation but now did not want to refund the extra night they had charged. Expedia could not help, citing this was the hotel's policy (technically correct, as the extra night had not been booked through Expedia).
This also made us quite suspicious of leaving the $100 security deposit. But since it was 2AM we were out of options. It looks like the deposit was later released.
The Breakfast buffet was quite good.
Standards of rooms and hallways I would say "worn down" - obviously in need of re-flooring, re-painting.
Internet was a bit on and off; coverage a little on the spotty side but speed was ok when in range.
I'd recommend staying away due to the front desk mess and policies. Or at least make sure to not pay anything directly to the hotel, only through Expedia.
by A verified traveler
Solo una cosa
Posted 15 Jan 2024 on Hotelstodo bien todo muy chido y bueno , la única cosa que destacaría es la recepción de internet no era muy buena y la necesitaba para trabajar
by A verified traveler
Boa experiência.
Posted 9 Jan 2024 on HotelsBoa experiência, hotel com excelente localização e com o necessário para uma boa estada.