Ratings based on 650 Verified Reviews

4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Very friendly staff. Good and safe area.
Comment from Hotel Management
12 Jun 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler

Posted 20 May 2024
Clean room and friendly staff.
Comment from Hotel Management
20 May 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
3 out of 5
by A verified traveler

Posted 12 May 2024
It's not really a 5 star property. The facilities are run down and quite old. The bed was comfortable and we did sleep well. But nothing about this hotel really screams 5 stars. The breakfast was not that good and it took over 45 minutes to check out and we almost missed our flight. Didn't hate the place, and it was nicely located in a safe neighborhood.
Comment from Hotel Management
13 May 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future.We are going to have 2 people next time at the front desk , thank you for telling us. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler

Posted 6 May 2024
Excellent service like always
Comment from Hotel Management
7 May 2024 by regal, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler

Posted 5 May 2024
Comment from Hotel Management
28 May 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler

Posted 24 Apr 2024
We only spent one night on arrival to Santiago here but really wish we had booked our last night here too. The hotel is superb - very comfortable beds, great sized rooms, good breakfast and friendly staff. The hotel provides transport from the airport which was efficient and well priced. We would definiltely return here for a longer stay in the future
Comment from Hotel Management
24 Apr 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler

Posted 15 Apr 2024
very good experience all around.
Comment from Hotel Management
15 Apr 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
4 out of 5
by A verified traveler

Posted 4 Apr 2024
conditions are good overall.
Comment from Hotel Management
5 Apr 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with DESPEGAR community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco A. Sáez P. Director Of Operations & Sales.Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler from Victoria

Posted 22 Mar 2024
Surprised and amazed. This is a great location with easy (for Santiago) travel access. Clean and super friendly staff. I’d stay their again. Only downfall was no outdoor pool. Restaurant was great and the breakfast very nice. Could go out in the evening with out excess concerns on safety.
Comment from Hotel Management
22 Mar 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago
5 out of 5
by A verified traveler

Posted 20 Mar 2024
Very good staff.
Comment from Hotel Management
20 Mar 2024 by r, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P., Director Of Operations & Sales. Regal Pacific Hotel – Santiago