Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Knoxville
Posted 5 Jun 2024
Great location
Comment from Hotel Management
5 Jun 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for your feedback. We're delighted to hear that you enjoyed our great location.We appreciate your support and look forward to welcoming you back in the future for another pleasant stay.
by A verified traveler from Miami
Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by Guest Relations, Hotel Management
Estimada Huésped,Nos da mucha alegría saber que disfrutó de su estadía al máximo. Esperamos recibirla muy pronto en su próxima visita. Muchas gracias por su tiempo y preferencia.
by A verified traveler from Osasco - SP
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Guest Relations, Hotel Management
Estimado Huésped,Agradecemos su tiempo y preferencia, esperamos muy pronto volver a darle la bienvenida para brindarle otra estancia excepcional.
by A verified traveler
Posted 24 Mar 2024
Efficiency of customer services 👍👍👍
Comment from Hotel Management
25 Mar 2024 by Guest Relations, Hotel Management
Dear Guest,Your satisfaction is our top priority, and we are committed to maintaining the highest standards at all times. We always strive to exceed our guests' expectations and look forward to the pleasure of welcoming you back again in the future.Thank you for your preference.
by A verified traveler
Posted 28 Feb 2024 on Orbitz
The property was a little tired and worn, with the room that we had. We had a great view and it was quiet. The condition of the hallways was very dark and the woodwork including the doors really needed a touch-up. Breakfast was good and the rate was very reasonable.
Comment from Hotel Management
28 Feb 2024 by Guest Relations, Hotel Management
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced concerning the condition of the property. We take note of your observations, including the hallways and woodwork, and will ensure to address these aspects to enhance the overall quality of our facilities. On a positive note, we are pleased to hear that you enjoyed the breakfast and found the rate very reasonable. We also appreciate your acknowledgment of the quietness and great view from your room.We hope to have the opportunity to welcome you back for your next visit.
by A verified traveler
Posted 19 Feb 2024 on Hotels
La atención del Hotel fue muy buena, edificio nuevo, buenas habitaciones. La comida a la habitación, no muy buena.
Comment from Hotel Management
19 Feb 2024 by Guest Relations, Hotel Management
Estimado Huésped,Agradecemos sus amables comentarios sobre la atención del hotel y la calidad de las habitaciones. Nos complace saber que su experiencia fue positiva en esos aspectos. Sin embargo, lamentamos que la comida a la habitación no haya cumplido con sus expectativas. Tomaremos en cuenta su retroalimentación para mejorar.Esperamos tener la oportunidad de recibirlo nuevamente para brindarle una experiencia aún más satisfactoria en todos los aspectos.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Guest Relations, Hotel Management
Estimada Huésped, Es un placer para nosotros saber que disfrutó su estadía. Muchas gracias por su tiempo y preferencia. Esperamos darle la bienvenida muy pronto en su próxima visita.
by A verified traveler
Excellent stay
Posted 8 Feb 2024 on HotelsExcellent stay. Perfect location, Safe, confortable, perfect value for money. I will stay there again and again
Comment from Hotel Management
8 Feb 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for sharing your positive feedback! We are delighted to hear that you had an excellent stay with us. It's fantastic to know that you found our location perfect, safe, comfortable, and offering great value for money. We appreciate your kind words and are thrilled to have the opportunity to welcome you back again and again.We look forward to hosting you on your future visits.
by A verified traveler from Woodland
Posted 7 Feb 2024
I left our winter coats in the closet when we left to meet the ship at the dock which was 2 hrs away and didn't realize it until we reached the ship. I tried to call the hotel phone many times but never received an answer. Then I emailed the Radisson blue website but still have not received an answer. We were on the cruise for 16 days and will be back home in 2 more days.
If you can help contact the Radisson Blu in Santiago, it would be a great help. We would like to recover the coats, if possible.
Our room number at the Radisson Blu is below.
Rm 1321
Calvin and Joy Wilson
dates: 18 Jan - 20 Jan 2023
Comment from Hotel Management
7 Feb 2024 by Guest Relations, Hotel Management
Dear Guest,We already send you an inbox.Have a good day
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Guest Relations, Hotel Management
Estimado Huésped, Es un placer para nosotros saber que disfrutó su estadía. Muchas gracias por su tiempo y preferencia. Esperamos darle la bienvenida muy pronto en su próxima visita.
