Ratings based on 283 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
31 May 2024 by Ignacia Jara A, Hotel Management
Estimado Michael, Muchas gracias por su evaluación acerca de nuestro hotel.Esperamos que vuelva a visitarnos nuevamente en el futuro.Atentamente,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
31 May 2024 by Ignacia Jara A, Hotel Management
Estimado Daniel, Muchas gracias por su evaluación acerca de nuestro hotel.Esperamos que vuelva a visitarnos. Atentamente,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 5 Apr 2024
Terribly noisy air conditioning and no internet access at the room, WiFi or cables, no help provided during the stay, had to go to the lobby to connect
Comment from Hotel Management
11 Apr 2024 by Ignacia Jara A., Hotel Management
Dear Stefan, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again to vindicate your recent stay. Sincerely,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Ignacia Jara A., Hotel Management
Estimado Daniel, Muchas gracias por su evaluación acerca de nuestro hotel. Esperamos que vuelva a visitarnos. Atentamente,Ignacia Jara A.Guest Experience Manager
by A verified traveler
Posted 22 Feb 2024 on Travelocity
While I only stayed one night. The room was spacious and modern. The bed was comfortable and I slept well!
Comment from Hotel Management
23 Feb 2024 by Ignacia Jara A., Hotel Management
Dear Kevin,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
27 Mar 2024 by Ignacia Jara A., Hotel Management
Estimado Daniel, Muchas gracias por su evaluación acerca de nuestro hotel. Nos alegra saber que disfrutó de su estadía con nosotros. Esperamos que vuelva a visitarnos en el futuro. Atentamente,Ignacia Jara A. Guest Experience Manager
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
27 Mar 2024 by Ignacia Jara A., Hotel Management
Estimado Daniel, Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que fue una experiencia positiva. Esperamos que vuelva a visitarnos. Atentamente,Ignacia Jara A.Guest Experience Manager
by A verified traveler from Chula Vista
Posted 15 Jan 2024
Comment from Hotel Management
21 Feb 2024 by Ignacia Jara A., Hotel Management
Estimado Cesar, Muchas gracias por evaluar su experiencia de su estadía.Nos complace saber que fue de su agrado y cumplió sus expectativas. Esperamos recibirlo nuevamente en el futuro. Atentamente, Ignacia Jara Guest Experience Managerignacia.jara@interconti.cl
by A verified traveler from Chatworth
Posted 2 Jan 2024
Thank you!!
Comment from Hotel Management
21 Feb 2024 by Ignacia Jara A. , Hotel Management
Estimada Romina Gladys, Muchas gracias por evaluar su experiencia de su estadía en InterContinental Santiago.Nos complace saber que fue de su agrado. Esperamos que regrese a hospedarse con nosotros para cuidar de su estadía.Atentamente, Ignacia Jara Guest Experience Managerignacia.jara@interconti.cl
by A verified traveler
Posted 27 Nov 2023
Not worth the money
