Ratings based on 296 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Staff was very friendly. Pool was awesome!
Comment from Hotel Management
3 Sep 2024 by Ignacia Jara A., Hotel Management
Dear Heather , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Ignacia Jara A., Hotel Management
Estimado Alex, Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Esperamos que vuelva a visitarnos. Atentamente,
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
10 Jul 2024 by Ignacia Jara A, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Esperamos que vuelva a visitarnos. Atentamente,
by A verified traveler from DURHAM
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Ignacia Jara A, Hotel Management
Muchas gracias por su evaluación acerca de nuestro hotel y su estadía. Esperamos que vuelva a visitarnos. Atentamente,
by A verified traveler
Posted 23 Apr 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Ignacia Jara A, Hotel Management
Estimado Cesar, Muchas gracias por su evaluación acerca de nuestro hotel.Esperamos que vuelva a visitarnos. Atentamente,
by A verified traveler
Posted 23 Apr 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Ignacia Jara A, Hotel Management
Estimado Cesar, Muchas gracias por su evaluación acerca de nuestro hotel.Esperamos que vuelva a visitarnos. Atentamente,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
31 May 2024 by Ignacia Jara A, Hotel Management
Estimado Michael, Muchas gracias por su evaluación acerca de nuestro hotel.Esperamos que vuelva a visitarnos nuevamente en el futuro.Atentamente,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
31 May 2024 by Ignacia Jara A, Hotel Management
Estimado Daniel, Muchas gracias por su evaluación acerca de nuestro hotel.Esperamos que vuelva a visitarnos. Atentamente,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 5 Apr 2024
Terribly noisy air conditioning and no internet access at the room, WiFi or cables, no help provided during the stay, had to go to the lobby to connect
Comment from Hotel Management
11 Apr 2024 by Ignacia Jara A., Hotel Management
Dear Stefan, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again to vindicate your recent stay. Sincerely,Ignacia Jara AGuest Experience Manager
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Ignacia Jara A., Hotel Management
Estimado Daniel, Muchas gracias por su evaluación acerca de nuestro hotel. Esperamos que vuelva a visitarnos. Atentamente,Ignacia Jara A.Guest Experience Manager