Ratings based on 734 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Offered to store luggage till evening and allowed us to use gym to change clothes for our long flight back to the USA, after we checked out and explored city on a tour .
Comment from Hotel Management
14 Jun 2024 by Josué Montilla., Hotel Management
Thank you for sharing your experience!
by A verified traveler
Posted 29 May 2024
What a great hotel! Wonderful friendly staff that were extremely helpful. Breakfast and the bar areas are exceptional.
Comment from Hotel Management
2 Jun 2024 by Josué Montilla, Hotel Management
Thank you so much for sharing your experience, we are glad we helped you with every request.
by A verified traveler
Posted 5 May 2024
Located in the heart of downtown Santiago. Attentive staff. Great water pressure.
Comment from Hotel Management
6 May 2024 by Hotel Plaza San Francisco, Hotel Management
Thank you for your feedback, Eileah! The Hotel Plaza San Francisco sounds like a great choice with its central location and attentive staff. We are glad to hear you enjoyed the great water pressure during your stay.
by A verified traveler
Posted 5 May 2024
A wonderful hotel right in downtown Santiago.
Comment from Hotel Management
6 May 2024 by Hotel Plaza San Francisco, Hotel Management
Thank you for your review, Birgit! I'm glad to hear that you enjoyed Hotel Plaza San Francisco in downtown Santiago. It's always a great feeling to stay in a wonderful hotel with a central location. If you have any other feedback or need further assistance, feel free to reach out. Enjoy your future travels!
by A verified traveler
Posted 25 Apr 2024
Immaculate presentation, very helpful staff, clean neat rooms.
Comment from Hotel Management
26 Apr 2024 by Josué Montilla, Hotel Management
Thank you for sharing your experience.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Josué Montilla, Hotel Management
Thank you for sharing your experience!
by A verified traveler from Caguas
Posted 9 Apr 2024
Excellent bed. Good breakfast
Comment from Hotel Management
11 Apr 2024 by Josué Montilla, Hotel Management
Thank you for sharing your experience
by A verified traveler
Posted 8 Apr 2024
Service, food, facility, all first class
Comment from Hotel Management
8 Apr 2024 by Josué Montilla, Hotel Management
Thank you for sharing your experience!
by A verified traveler
Posted 3 Apr 2024
Beautifl old hotel in convenient location. Great water pressure in shower. Spacious room. Very helpful staff. Comfortable bed.
Comment from Hotel Management
4 Apr 2024 by Josué Montilla, Hotel Management
Thank you Lola for sharing your experience.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Josué Montilla, Hotel Management
Thank you for sharing your experience!
