Ratings based on 762 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
It is a good, safe, medium-sized hotel in an interesting neighborhood. Plus it is close to the subway. The staff are the best part of the hotel. They are polite, friendly, efficient and reliable. They work very hard for the guests. They also speak excellent English. The staff are the best feature of this hotel. Shoutouts to Rodrigo and Oliver who were so helpful and worked do hard.
by A verified traveler from Jacksonville
Posted 23 Mar 2024
by A verified traveler
Posted 17 Feb 2024
Good CS and nearby all the attractions!
by A verified traveler from GUAYAQUIL
Posted 30 Jan 2024
we travel for business and location was perfect! good staff ready to help!, clean.. overall i recommend it!
by A verified traveler
Posted 17 Jan 2024
Great service, beautiful rooms and convenient location.
by A verified traveler
Posted 8 Jan 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Very small rooms
Posted 22 Nov 2023 on Hotelsby A verified traveler
Posted 12 Nov 2023 on Orbitz
Right price for Santiago, really convenient, the views from the room are amazing.
by A verified traveler
Posted 31 Oct 2023
The hotel is in a good area, staff was very friendly and helpful. The only thing that I have to say about the hotel is on the cleanliness of the room ,lack of small towels in the bathroom and the absence of a phone line in the room, therefore everything you need you have to go down to the front desk to ask for. But overall I do recommend this hotel to stay.