Ratings based on 787 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Nice hotel, good breakfast and food. The bar is also nice. Room in a good condition, but could be more quiet. Internet is ok and no issues to work from the hotel.
Comment from Hotel Management
23 Apr 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Thiago, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards
5 out of 5
by A verified traveler

Posted 22 Apr 2024
great location
Comment from Hotel Management
22 Apr 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Hans, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Arrived in morning and was offered an early check-in and upgraded room. Excellent service!
Comment from Hotel Management
8 Apr 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Victoria, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Nice area of town
Comment from Hotel Management
22 Mar 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Thank you very much for your evaluation, for your comment and above all for choosing us.The feedback given is very important to improve day by day and deliver unique stays.We hope to have you back soon.
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Comment from Hotel Management
18 Mar 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Thank you very much for your evaluation, for your comment and above all for choosing us.The feedback given is very important to improve day by day and deliver unique stays.We hope to have you back soon.
5 out of 5
by A verified traveler

Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Irma, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards
4 out of 5
by A verified traveler

DoubleTree Vitacura, NOT Kennedy

Posted 26 Feb 2024 on Hotels
Great hotel in a great location. Easy to walk around the area where there are MANY restaurants and shopping opportunities. A shout out to Mario who was so helpful with suggestions for activities, dining and arrangements. BTW we really liked the dinner we had in the hotel restaurant. The coffee shop was a great option for a light breakfast. Warning, if you are looking for a late evening beverage, everything in the hotel closes by 10:30 and room service options were limited.
Comment from Hotel Management
1 Mar 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Thank you very much for your evaluation, for your comment and above all for choosing us.The feedback given is very important to improve day by day and deliver unique stays.We hope to have you back soon.
5 out of 5
by A verified traveler

Great accommodation in Santiago.

Posted 24 Feb 2024 on Hotels
The hotel is very convenient. They gave us an early check out. The service was great. Very clean and comfortable accommodation.
Comment from Hotel Management
25 Feb 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Norma, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Great location
Comment from Hotel Management
23 Feb 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Nash, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Very nice hotel with helpful staff. Good location.
Comment from Hotel Management
19 Feb 2024 by DoubleTree by Hilton Santiago-Vitacura Team, Hotel Management
Dear Daniel, I would like to thank you for choosing our hotel in your visit to Santiago.We are very pleased you shared your thoughts with us.Hope to see you soonRegards