Ratings based on 258 Verified Reviews

4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 May 2024
Great location. Within a few minutes walking distance to the major bus stations and airport shuttle bus. 200 mtrs walk to metro station.Breakfast was excellent and had lactose free milk and decaffeinated coffe. Which was excellent for my special dietary requirements.
Comment from Hotel Management
20 May 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
1 out of 5
by A verified traveler

Posted 28 Apr 2024
Nothing good about this place!
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. On behalf of our entire team, I apologize for not having exceeded your expectations. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
5 out of 5
by A verified traveler from Lac-aux-Sables

Posted 24 Apr 2024
Good food and healthful staff.
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Śniadanie doskonałe
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
4 out of 5
by A verified traveler

Posted 18 Apr 2024
This hotel is a great location. I took the bus from the airport to Estación central and walked to the hotel. The hotel is also walkable to terminal San Borja, which is the bus terminal to Valparaiso. I visited from the USA, and the front desk attendant spoke very good English which was a great surprise. The breakfast was incredible with tons of options. The room was small, but everything was clean and worked great. I arrived early and left my bags with the front desk and he kept them safe. The building is safe and secure. The price was excellent. I would recommend and would definitely stay here again.
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
3 out of 5
by A verified traveler

Posted 18 Apr 2024
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
4 out of 5
by A verified traveler

Posted 16 Apr 2024
The staff were extremely patient and helpful when we needed assistance getting taxis and retrieving a lost passport. We appreciated that they spoke English and nothing was too hard for them.
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
4 out of 5
by A verified traveler

Posted 16 Apr 2024
Overall reasonable standard and excellent value
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!
4 out of 5
by A verified traveler

Posted 5 Apr 2024
Comment from Hotel Management
30 Apr 2024 by HOTEL BEST WESTERN, Hotel Management
I want to express our gratitude for evaluating your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. We hope to welcome you again!