Ratings based on 227 Verified Reviews

3.6 out of 5
60% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Comment from Hotel Management
6 Apr 2024 by GG, Hotel Management
Elias muchas gracias, nosa gusto saber que disfrutaste Bahia Escondida. Te esperamos Pronto!
1 out of 5
by A verified traveler from houston

Posted 18 Oct 2023
The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance
2 out of 5
by A verified traveler

Posted 6 Jul 2023
The place has potential, but it needs a complete renovation.
Comment from Hotel Management
10 Jul 2023 by reservaciones, Hotel Management
Agradecemos mucho sus comentarios, estaremos mejorando nuestros servicios a ustedes.
1 out of 5
by A verified traveler from Fort Worth

Posted 24 Jun 2023
bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.
Comment from Hotel Management
10 Jul 2023 by reservaciones, Hotel Management
We greatly appreciate your comments, we will be reviewing with our staff, to improve our quality of Lodging both in our Facilities.
5 out of 5
by A verified traveler

Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by reservaciones, Hotel Management
Gracias los esperamos pronto.
1 out of 5
by A verified traveler

Big disappointment

Posted 17 Mar 2023 on Hotels
It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.
5 out of 5
by A verified traveler

Posted 13 Mar 2023
Comment from Hotel Management
5 Apr 2023 by reservaciones, Hotel Management
Gracias por sus calificaciones, los esperamos pronto.
5 out of 5
by A verified traveler

Posted 10 Apr 2022
Yes
5 out of 5
by A verified traveler

Excellent.

Posted 27 Dec 2021 on Hotels
Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2021 on Hotels
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