Ratings based on 87 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Dec 2017 on Hotels
We were upgraded to a two bedrooms with a suite on the 15th floor. The rooms are clean and spacious, close to metro station. The gentleman who checked us in doesn't speak English. We had to communicate with google translate on his cell phone. Everything worked out just fine.
4 out of 5
by Gary

This traveler left a rating score only Posted 10 Aug 2017 on Hotels
4 out of 5
by A verified traveler

Recomended stay

Posted 17 Apr 2016 on Hotels
Very good location
3 out of 5
by A verified traveler

Cheap but loud

Posted 1 Jan 2016 on Hotels
Loud loud and loud...it is literally an apartment complex and rooms are rented out almost like a B and B. Sometimes to get the front desk to help you with anything is challenging unless you're good at Spanish or hand gesturing. Good location, mediocre service, cheap price for the stay
4 out of 5
by purificacion

Posted 27 Dec 2015 on Hotels
We had to wait for almost an hour to get into the room since the one in-charge was not there considering that we were there approx 1800 hrs. overall it was okey even with Joanna's limited English. Most shops were closed çuz it was a weekend but enjoyed walking in the streets leading to Plaza Armas.
5 out of 5
by Thomas

Great serviced apartment

Posted 21 Dec 2015 on Hotels
This is a serviced apartment rather than a hotel, but was great. Host was really helpful and the apartment was very comfortable, good location, nice balcony and good wifi.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall pleasant

Posted 6 Jun 2015
Accommodating hostess and great room. Convenient location but staff at desk are unhelpful. Room is also fairly small
4 out of 5
by A verified traveler

Posted 19 Oct 2019 on Hotels
a limpeza deixou um pouco a desejar. Excelente localização! Hóteis.com informa que aceita cartão como forma de pagamento, porém é aceito somente dólar ou pesos chilenos no ato do check. Diz se não ter a máquina para passar o cartão. Televisão não funcionava
1 out of 5
by A verified traveler

Nojento

Posted 11 Sep 2019 on Hotels
Pessimo! Jamais reservem! Sujo, colchoes e travesseiros muito velhos, quarto fedia a cigarro ao extremo! Horroroso!
1 out of 5
by A verified traveler

Mala atencion y sin estacionamiento

Posted 12 Apr 2019 on Hotels
Se hizo la reserva y todo busque especificamente un alojamirnto cln estacionamiento y cuando llego dicen que el estacionamiento se debe reservar aparte y que no contaban con estacionamientos aparte la forma de decir las cosas del personal no era la adecuada....