Ratings based on 331 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Very nice stay of four days. Close to the centre and easy to walk everywhere. Amenities nearby and hotel staff very helpful
Comment from Hotel Management
7 May 2024 by Amarilis, Hotel Management
Dear Yumna, thank you very much for your comments, we are glad to see that the effort of the entire team to make Apart Hotel B a pleasant place has results. Best regards.
by A verified traveler
Posted 1 Mar 2024 on Wotif
Was smaller building with no elevator so I had to walk up lots of stairs to get to third floor .
The staff were extremely helpful
Tv was a little funky at times and only two english channels, wifi was fine , has outdoor court yard which also was nice, clean and relaxing to sit in .
They did also charge me for dirty sheets, which after three nights just needed washed, after a little chat they withdrew the charges
by A verified traveler
Posted 22 Feb 2024
We had an amazing service by Boris. He gave us all the information we needed and went out of his way to organise tours for us
Comment from Hotel Management
25 Mar 2024 by Amarilis, Hotel Management
Rhona wonderful to read that you're sharing your kind words about your experience at APART HOTEL B! We're truly thrilled to know that you enjoyed exceptional service during your stay. Our team works tirelessly to provide outstanding service, and it's incredibly rewarding to hear that we've met and exceeded your expectations.
by A verified traveler
Posted 25 Jan 2024
Comment from Hotel Management
25 Mar 2024 by Amarilis, Hotel Management
Luis, muchas gracias por tus comentarios, nos reconforta ver que el esfuerzo de todo el equipo para hacer de Apart Hotel B un lugar agradable tiene resultados.
by A verified traveler
Extremely clean; comfy bed
Posted 25 Jan 2024 on HotelsThis was one of the cleanest hotels I’ve stayed in. The bathroom was spotless. Comfortable bed. The immediate area wasn’t very upscale, but it felt safe. I would stay here again the next time I’m in Santiago.
Comment from Hotel Management
8 Feb 2024 by Amarilis, Hotel Management
Andrew wonderful to read that you're sharing your kind words about your experience at APART HOTEL B! We're truly thrilled to know that you enjoyed exceptional service during your stay. Our team works tirelessly to provide outstanding service, and it's incredibly rewarding to hear that we've met and exceeded your expectations.Best regards,
by A verified traveler
Posted 26 Nov 2023
Hot water is non existent
Comment from Hotel Management
19 Dec 2023 by Amarilis, Hotel Management
We sincerely apologize that your overnight stay was not satisfactory. But there was a repair emergency by the company that supplies water to the area and our water heaters need water from the street to function. While the emergency is going on we can only use cold water from the tanks.
by A verified traveler
Terrible Hotel with Shady Business Practices
Posted 16 Apr 2023 on HotelsThis hotel was really garbage. The staff were extremely rude and gave wrong information on purpose every time we asked a question. The room was dirty and there were stains on the sheets. When we asked for a change they said there will be an additional charge to clean the sheets. After we left they sent some bogus email about missing towels and kept the security deposit. Would not recommend staying here under any circumstances.
by A verified traveler
Posted 3 Mar 2023
Actually we liked everything except That the airconditioing was kind of slow cooling the place. Otherwise the apartment was in top condition.
Comment from Hotel Management
30 Mar 2023 by Alejandro, Hotel Management
Eckard, thank you for prefer us as your staying in Santiago and thanks for your comments, helps us improve as a hotel and give appropiate service, in addition, we are always checking and maintaining our equipment so that it can be in optimal conditions.
by A verified traveler
Posted 23 Feb 2023
Air conditioner sometimes makes noise
Comment from Hotel Management
30 Mar 2023 by Alejandro, Hotel Management
Eckard, thank you for prefer us as your staying in Santiago and thanks for your comments, helps us improve as a hotel and give appropiate service, in addition, we are always checking and maintaining our equipment so that it can be in optimal conditions.
by A verified traveler
Great Location + Value
Posted 1 Feb 2023 on HotelsIncredible value for the price. You can walk to quite a few iconic destinations from the hotel —such as Lastarria and Patio Bellavista. The apartment itself was clean and had everything we needed!
Comment from Hotel Management
28 Feb 2023 by Ely, Hotel Management
Dear Elizabeth, Thank you very much for choosing Apart Hotel B! We are glad to see that the effort of the entire team to make Apart Hotel B a pleasant place has results. We hope to see you soon!!!Amarilis
