Ratings based on 16 Verified Reviews

2.4 out of 5
2.7 Room cleanliness
3.5 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024
5 out of 5
by A verified traveler

Posted 22 Dec 2023
I have been to Santiago a few times and always stay in hotels. I would recommend the Aparta hotel to everyone traveling to this area. It has reasonably priced rooms, clean, good breakfast which is always on time, good customer service, taxi to and from the airport so let them know if this service is needed. There is also a nice Italian restaurant nextdoor. The Hospital is in walking distance. I didn't see a police station but the area is quite save. I went to stay for 7 days but when I realized I had to extend I didn't hesitate to extend my stay at Aparta. Lets support Aparta Hotel
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023 on Hotels
1 out of 5
by A verified traveler

Terrible Experience

Posted 20 Sep 2023 on Hotels
Terrible manager/owner claiming paid was not done, not familiar with Hotels.com system at all. We end up not staying!
Comment from Hotel Management
20 Sep 2023 by jose, Hotel Management
Esa persona no se hospedo aqui, paso por aqui a ver el lugar y quedo de regresar, no lo hizo sino escribale o que le envie y que le muestre nuestro recibo de pago con el numero de habitacion y sellado por la empresa, ademas el senor selecciono la habitacion compartida para 6 personas y el pensaba que iba a esta solo, se le explico que tomara una Standar para una persona y no queria pagar mas de lo presupuestado y se fue sin darnos ninguna respuesta. Ustedes deben de investigar la seriedad de su cliente para la proxima.
1 out of 5
by A verified traveler

Posted 19 Aug 2023
Comment from Hotel Management
20 Sep 2023 by jose, Hotel Management
No se presento a nuestro establecimiento
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2023
5 out of 5
by A verified traveler

Apartahotel with great location in Santiago.

Posted 3 May 2023 on Hotels
The hotel is in a nice area and close to great restaurants and the owner is there at all the time making sure you you are happy.
Comment from Hotel Management
3 May 2023 by Franck, Hotel Management
Gracias a sus ordenes
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