Ratings based on 22 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2023
I had an amazing stay. Lovely host, good location and clean room. Will definetly be coming back!
by A verified traveler
Posted 11 May 2023
Joel was outstanding! He went out of his way every day to make sure my wife and I were attended to. He really went above and beyond in my view. I can't recommend it highly enough. Anytime I go to Santiago I will stay there. Don't waste your time on a hotel. This is the way to go.
Comment from Hotel Management
12 May 2023 by Joel, Hotel Management
Muchas gracias Jonathon fue un placer haberlo conocido y atendido en nuestra casa, fueron ustedes muy amables y siempre serán bienvenidos.
by A verified traveler
Posted 25 Apr 2023
A Great family & Lovely House, good view from the Rooftop terrace as well.
Would definitely Recommend
by A verified traveler
Posted 7 Apr 2023
The staff was very courteous and helpful.
Comment from Hotel Management
24 Apr 2023 by Joel, Hotel Management
Gracias Paul, usted también fue muy amable y será bienvenido siempre en nuestra casa. Saludos.
by A verified traveler
Posted 31 Mar 2023
Very friendly and helpful proprietor. Good breakfasts to start the day. Clean, quiet and in the city centre
Comment from Hotel Management
5 Apr 2023 by Joel, Hotel Management
Excelente huésped, muy tranquilo y bella persona a la que recomiendo 100%
by A verified traveler
Posted 15 Mar 2024
Very good
Comment from Hotel Management
10 Apr 2024 by Joel, Hotel Management
Gracias Leo, usted fue una maravillos persona.
by A verified traveler
Posted 10 Feb 2024
Super nice Host, delicious breakfast, zentral Area and everything was really clean.
by A verified traveler
Best hostel in Santiago de Cuba
Posted 30 Jan 2024 on HotelsThe best hostel in Santiago. Joel is a wonderful and accommodating host
Comment from Hotel Management
30 Jan 2024 by Joel, Hotel Management
Muchísimas gracias, ustedes fueron también maravillosos y siempre serán bienvenidos a nuestra casa.
by A verified traveler
Posted 22 Jan 2024
Las camas son incomodas, las sabanas sinteticas, la habitación oscura y muy pequeña. Nos intentaron cobrar de más con el viaje del aeropuerto a la casa... En general no transmite confianza, recomiendo buscar otras opciones.
El desayuno es correcto, pero nada especial.
Comment from Hotel Management
22 Jan 2024 by Joel, Hotel Management
Estos huéspedes no fueron buenas personas, yo personalmente los recogí en el areopuerto a las 2.30 am y se le cobro lo justo 20 euros y de todas forma estuvieron de acuerdo, en represalia hacen este tipo de comentario negativo sobre el hostal por su puesto con malas intensiones, yo invito a que lean los comentarios anteriores y tomen ustedes su propias conclusiones.
by A verified traveler
Posted 28 Dec 2023
