Ratings based on 210 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
The hotel was amazing: clean and very well located (close to centro histórico) and the staff was very helpful and professional! I definitely would go back!
3 out of 5
by A verified traveler from Naples

Posted 2 Jun 2024
As far as I remember, during the reservation process through Expedia, no information was provided about the location of the hostal on the sixth floor of a building. For us the worst thing was the very small elevator it has. We could not fit with the wheelchair on it. They are now building another elevator bigger than the current one. Supposed to be ready for this coming summer. We want to mention that the staff attention was excellent any time. They took care of us in the best way possible for them. Thank you guys at Rey Fernando. Regards. Ed and Ann
4 out of 5
by A verified traveler

Posted 25 May 2024
The office and rooms are on the 6th floor. Unfortunately for us, the day we arrived, the elevator was being serviced so we had to walk up with our luggage, up and down, 6 floors if we wanted to go out. On the 3rd day, we were able to use the elevator and what a difference! If it was like this the entire stay of 3 nights, I would have given a higher rating. Advantage is the closeness to bus/train station, literally a 5 minute walk. A bit of a walk to St. James Cathedral, but it was fine. It was maybe 10-15 minutes. What I didn’t like, was the one long pillow for 2 people to share. I would like, and I’m sure most people would like, 2 separate pillows. It was a basic room, nothing fancy, but did the job.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 23 Sep 2023
Would have liked more fire escape signage
3 out of 5
by A verified traveler

Posted 18 Sep 2023
20 minute walk to old town but good location for bus and rail