Ratings based on 84 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 29 Apr 2024
Central location
Comment from Hotel Management
19 May 2024 by Pension Rua Nova , Hotel Management
Thank you!
by A verified traveler
Posted 18 Apr 2024
Cons & Pros: We originally reserved at the Pension next door that is associated with the hotel, however the two-bed room we reserved wasn’t available to us and they wouldn’t let us cancel the reservation. When we arrived, they offered a two-bed room in the hotel at an extra price. I was pretty miffed and it didn’t seem very hospitable at all to hold us to the reservation when the room wasn’t even available! The kindness and helpfulness of the front desk staff woman (didn’t get her name) however was top notch which helped rebuild my trust. The room was also very nice (there was a sitting area and library on the floor that we really loved). Another weird thing is that they wouldn’t let us order the small breakfast buffet unless we reserved 1 day in advance (?). We could sit in the restaurant and enjoy eating ala carte right next to buffet table, but we could not eat/order the buffet. How odd!
Comment from Hotel Management
19 May 2024 by Pension Rua Nova, Hotel Management
Thank you!
by A verified traveler from Ann Arbor
Posted 5 Jan 2024
Great location
by A verified traveler
Posted 31 Oct 2023
A bit expensive for what you get but it's very convenient
by A verified traveler
Posted 26 Oct 2023 on Wotif
Very clean , enough space.
Only downside quite noisy inside the building. Any noise travelled right through the building, didn't matter which room.
Comment from Hotel Management
26 Oct 2023 by Pension Rua Nova, Hotel Management
Dear Stephen,Thank you very much for your review and comments.Yours faithfully,
by A verified traveler
Posted 26 Oct 2023
The double rooms are very small.
Comment from Hotel Management
26 Oct 2023 by Pension Rua Nova, Hotel Management
Dear Theresa,Thank you very much for your review and comment.Yours faithfully,
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Pensión Rua Nova, Hotel Management
¡Gracias!Thank you!Eυχαριστώ πολύ!
by A verified traveler
Very clean but very small room
Posted 2 Oct 2023 on HotelsComment from Hotel Management
3 Oct 2023 by Pensión Rua Nova, Hotel Management
Thank you!
by A verified traveler
Posted 27 Sep 2023 on Hotels
Great location, great staff.
Comment from Hotel Management
28 Sep 2023 by Pensión Rúa Nova, Hotel Management
Dear Robert,Thank you for your review. We are very happy to know that you enjoyed your stay.Kind regards.
by A verified traveler from knoxville
Posted 25 Sep 2023
super concept. just what i needed
Comment from Hotel Management
3 Oct 2023 by Pensión Rua Nova, Hotel Management
Thank you!
