Ratings based on 948 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
It needs to be remodel. Water pressure poor on the shower. Furniture scratch a lot.
by A verified traveler
Posted 11 May 2024
A great historical site and lots to see around the cathedral
by A verified traveler
Posted 2 May 2024
Historical building, beautifully maintained
by A verified traveler
Posted 1 May 2024
Beautiful, historic property. The staff was friendly, very helpful and effecient.
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 7 Apr 2024
The room was nice and clean, bed very comfortable. We had reserved 2 rooms originally in which they charged us for 2 breakfast for each room. When we arrived they didn’t have espérate beds in the 2nd room so we rented an additional room and were told that we would not be charged breakfast for that room since we paid for 2 already in the other room. When we went to check out the staff member was not as friendly as the ones that assisted us it might have been that there was a long line of people trying to check in and out not sure but the previous days they had also been busy but they still took the time to go over everything with us. The staff member that checked us out was rushed and seemed impatient with us as I asked questions and tried to explain to her what we had been told about not being charged for the breakfast in the additional room and she stated that everyone has to be charged and if we had already paid for 2 in the other room that can’t be credited to a new room. None the less we ended paying for an additional breakfast for several days without having an additional person. We paid for 5 breakfasts and only were 4 of us.
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 22 Mar 2024
Amazing experience!
by A verified traveler from Longmeadow
Posted 5 Mar 2024
Absolutely a “once in a lifetime” place to stay. Lovely staff and beyond words experience.
by A verified traveler
Posted 28 Feb 2024
Perfect place for vacation
