Ratings based on 958 Verified Reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 May 2024
The location was great. Most of the staff was great except for the hotel management. When we got our room I noticed that there was only one regular coffee pod and both my wife and I drink coffee in the morning. I went to the reception and requested a second regular coffee pod and they informed me that each room only got one even though there may be two people in the room. They refused to give me another coffee pod. We ended up buying Nescafe so that we both could have a coffee in the morning. This is the first hotel that this has happened to me.
5 out of 5
by A verified traveler

Posted 24 May 2024
The staff were excellent
5 out of 5
by A verified traveler

Posted 18 May 2024
Beautiful location.
5 out of 5
by A verified traveler

Posted 14 May 2024
The sheer atmosphere of the Parador is truly amazing: the corridors filled with furniture, the vaulted central crossing, the grand staircase. It feels as if you’ve gone through a portal to the past. The breakfast offerings are extensive. We had lunch at Dos Reis, which in an equally remarkable setting with the barrel vaulted ceiling. It was a very big nice meal. The Parador is in the most ideal location. To walk out the door into the main square is magical.
5 out of 5
by A verified traveler

Posted 13 May 2024
Great location
4 out of 5
by A verified traveler

Posted 12 May 2024
It needs to be remodel. Water pressure poor on the shower. Furniture scratch a lot.
4 out of 5
by A verified traveler

Posted 11 May 2024
A great historical site and lots to see around the cathedral
5 out of 5
by A verified traveler

Posted 2 May 2024
Historical building, beautifully maintained
5 out of 5
by A verified traveler

Posted 1 May 2024
Beautiful, historic property. The staff was friendly, very helpful and effecient.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024