Ratings based on 199 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Room was pretty warm even with cooler temperatures outside.
by A verified traveler
Posted 8 May 2024
Loved the location
by A verified traveler
Posted 25 Apr 2024
El hotel es muy bonito y el personal tiene un trato muy amable.
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 4 Apr 2024
Fue un poco extraño que no habia ninguna persona en fisico para atendernos. Todo fue por Whatsapp. Por lo demas lo mejor del hotel es la ubicacion.
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 4 Dec 2023
The staff did not turn on the heater when I checked in, but issue was resolved when I had my husband (in US) spoke to them in Spanish through whatsapp. Friendly staff. Restaraunt attached has terrible empanada
by A verified traveler
Please clean the property
Posted 28 Oct 2023 on HotelsHello,
We selected the Oxford Suites Santiago de Compostela for its excellent location to the Cathedral. Our rooms (2) were located on the third floor (no elevator; it would have been useful to understand in advance since we had an elderly family member). The room was simple and modest, all we needed. The bathroom had a must/sewer smell. The shower door was broken and unable to close. The drain did not work properly and the basin was flooding. The vent was dirty/dusty. The top of the bed sheet had smudges and the comforter was dirty (we opted not to use it). Though we contemplated to switch hotels for the second night, our flight was leaving early next morning (6:00am), and we needed to leave hotel by 4:00am. That night we found bed bugs and left the location at earliest convenience. A charming location that would benefit from a comprehensive/deep cleaning.
by A verified traveler
Posted 23 Oct 2023
While the room was small it was attractive & well appointed. The bed’s pillow however was very hard & too high & narrow to sleep comfortably & not get a sore neck. The shower leaked significantly onto the main bathroom floor. The room was extremely cold & there was no heat. And it would have been nice to have had at least one English speaking news channel on the tv. I am now in a hotel in Porto & the tv has 6 English speaking news channels(one would be fine).
On the positive side, the staff were excellent, very friendly, helpful & accommodating., providing terrific service. And the property was ideally located, virtually next door to the Cathedral.
by A verified traveler
Posted 23 Oct 2023
