Ratings based on 852 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
4 Jun 2024 by Paloma Ferreiro Guest Relations , Hotel Management
Dear David.Thank you very much for choosing us, your review and your kind words about us, the NH COLLECTION SANTIAGO.It has been a pleasure to have been your hosts, we hope to see you again on your next visit to Santiago.A greeting and happy day.NH Collection Santiago
by A verified traveler
Posted 27 May 2024
The property is rather dated. One of my bedroom windows was missing the lock to have it opened and closed. The A/C was rather old. The room, however was quite spacious as well as the bathroom. The breakfast buffet was excellent. I was surprised that there was no safety box in the room. The hotel is about a 20 minute walk to the old town of Santiago de Compostela.
Comment from Hotel Management
28 May 2024 by Paloma Ferreiro Guest Relations , Hotel Management
Dear Paulo.Thank you for choosing us.We are very sorry that we did not live up to your expectations, for this reason we greatly appreciate your review to improve these procedures.Please give us another chance so that we can show you our improvement in this regard on your next visit to Santiago.Thank you for your kind words about our breakfast buffet and our rooms.A greeting and happy day.PALOMA FERREIROGUEST RELATIONS
by A verified traveler
Posted 17 May 2024
Nice
Comment from Hotel Management
22 May 2024 by Paloma Ferreiro Guest Relations , Hotel Management
Dear Matthew.Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We look forward to welcoming you back to NH Collection Santiago in the near future.
by A verified traveler
Posted 17 May 2024
Very friendly staff. Everything was great.
Comment from Hotel Management
22 May 2024 by Paloma Ferreiro Guest Relations , Hotel Management
Dear Esly.Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Santiago in the near future.
by A verified traveler
Posted 6 May 2024
Perfect place to end our Camino journey. Close to cathedral and other places of interest; after staying in many pensions and guesthouses, having access to an attentive concierge, restaurant and bar, gym and spa - doesn’t get any better!
by A verified traveler from Miami Beach
Posted 27 Apr 2024
Excellent hotel. Loved it!
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Buen hotel ,las camas un poco incómodas .A pie 15 minutos de la catedral.
by A verified traveler
Posted 22 Apr 2024
Great rooms and great staff! Thank you Alicia for helping out our wedding rehearsal!
Comment from Hotel Management
25 Apr 2024 by Paloma Ferreiro Guest Relations , Hotel Management
Dear Crysler.Thank you very much for choosing us, your review and your kind words about us, the NH COLLECTION SANTIAGO.We are really happy to hear that we have exceed your expectations.It has been a pleasure to have been your hosts, we hope to see you again on your next visit to Santiago.A greeting and happy day.
by A verified traveler
Posted 15 Apr 2024
Excellent hotel
