Ratings based on 50 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2023
This stay could be outstanding with some further attention to customer service, dining facilities, heating and consideration of another set of laundry facilities at the other end of the complex.
Despite two visible radiators, not one worked. I would have frozen without my hot water bottle; I caught a cold during my stay.
The location was excellent for my two work destinations and apartment very clean. Housekeeping was exceptionally friendly and attentive. Washing and drying machines lacked attention and had a lot of user traffic; one of each machine was challenging to navigate.
Service at reception, apart from one young man with fluent English, varied day to day. Assisting travellers transport luggage in the heavy rain when two operatives are present would have been a nice touch, as more communication via email, SMS, an app or verbally for simple services such as cleaning timetables, when the internet is unavailable or to reserve a taxi onwards.
I waited half an hour for a cab booked by the receptionist after I checked out, though was not once offered a recall to the cab company, to check the status. Ultimately I was offered a lift from my onward bound guest, who advised cabs are not reservable in advance unless to the airport. Be warned.
Worth €40 a night, €70, I would reconsider in future.
by A verified traveler
Posted 18 Oct 2023
The room was clean but dated. The mattress was hard with no give. The floor probably has not been properly cleaned in ages. It is not located close to the center. It is more than an hour’s walk away. There is good bus service close by.
by A verified traveler
Very unhappy booking experience
Posted 2 Jul 2023 on HotelsThe booking was confirmed by email and said to be guaranteed. But the host called us on the day of arrival to tell us that Expedia cancelled the booking.
by A verified traveler from Calgary
Posted 22 Nov 2022
Hot water came out of the tap yellowish. Reported to the main desk and was told it might be normal. No attempt to address the concern or verify the safety of the water. We were particularly concerned because we were travelling with an infant.
The area has lots of free parking, and is not close to much of anything. 6 minute walk to a gas station with a small grocery. About a 25 minute walk to Santiago’s sights.
by A verified traveler
Posted 29 Oct 2022 on Hotels
by A verified traveler
Posted 4 Jun 2022
Spacious units quiet
by A verified traveler
Posted 19 May 2022
Easy to access, plenty of street parking. The room was nice and the bed comfortable. Not a far walk for the shop and restaurants
by A verified traveler
Posted 16 Aug 2019
Good size small suite with American kitchenette- living room. Couldn't work the aircon.Walls somewhat thin, everything neighbours did could be heard into my apartment, music etc Smells of cooking wandered into my apartment. Would have liked a doublebed rather than 2 singlebeds put together. Excellent price for size of room- suite.
Comment from Hotel Management
13 Jan 2020 by Bossh Hotels Team, Hotel Management
Thank you for your opinion.
Regards.
Bossh! Hotels Team
by A verified traveler
Posted 28 Jul 2019 on Hotels
by A verified traveler
Posted 2 Oct 2023 on Hotels
