Ratings based on 743 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
From start to finish customer service excellent. Room decor shower bathroom mini fridge slippers and robes complimentary water and cleaning every day if needed. Free extended checkout for one hour and 10 euro pr hr after that. Massive help. Close to restaurants bars shops ice cream parlours excellent bus service to take you to city centre and towns for €1.30 each way. Taxis and ranks on hand. €6 euro to puerto chico next town full of eateries bars and by harbour. Only downfall of hotel is no pool and not a great menu in restaurant and bit of an odour so never ate there. Has a gym and salons and specialised delicatessan next door.
by A verified traveler
Posted 4 Jun 2024
Excellent location.
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 25 Apr 2024
Beautiful hotel, lovely room with everything I needed. Very convenient to hop on the bus and explore Santander.
by A verified traveler
Posted 19 Apr 2024
I was very happy staying here. The room was absolutely gorgeous, spacious, super clean, had tons of storage, bed was comfortable, shower was beautiful with excellent pressure and temperature. I have zero complaints about this room. The rest of the hotel is gorgeous also and well maintained. I only ate the breakfast buffet one morning because I'm not used to eating those types of foods first thing in the morning, but those who love a large assortment of meats, cheeses, eggs, fruit and pastries would be in heaven. I did eat dinner in the dining room twice and the meals were excellent. The location cannot be beat. Grocery store is a 3 minute walk from hotel. 3 minute walk also to catch buses to go all over the city which I did during my week stay here. I bought a bus card for 10 Euro which took me everywhere, easily, conveniently and was a great way to explore Santander. My one and only complaint is a dog across the street who starts barking Every. Single. Evening. The staff did offer to change my room but I love this room and my view and decided to fall asleep to the TV instead.
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler from San Francisco
Posted 20 Oct 2023
The hotel is weird and uninviting. The rooms were beautiful but the shower was very dirty with mold. The locations was great, and the area beautiful, but the atmosphere at the hotel was creepy
by A verified traveler
Posted 17 Oct 2023 on Hotels
