Ratings based on 124 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
All good
by A verified traveler
Posted 27 May 2024
We felt it was too far out of city. Had to rely on buses or taxis
by A verified traveler
Posted 4 May 2024
Very convenient and functional (close to) airport hotel. Unfortunate location in what appeared to be an industrial area. I liked the free secure underground parking.
Comment from Hotel Management
23 May 2024 by Equipo de Recepción , Hotel Management
Good afternoon Iain! Thank you very much for staying with us. We are glad to hear that you found our hotel convenient and that you liked our underground car park, as well as the indoor, outdoor car park which is also free of charge. We are located at the entrance of the city, and connected to the rest of the city by public transport. We hope to have you staying with us again very soon, best regards from all the Bed4U Santander*** team!
by A verified traveler
Posted 14 Mar 2024
Everything was fine, the only problem was that the GPS was not very clear about how to enter the property. But it is not the hotel faults at all.
The staff was very nice and we enjoyed our stay
by A verified traveler
Posted 27 Feb 2024 on Hotels
Very good hotel and clean but few unpleasant ignorant staff .
by A verified traveler
Posted 13 Nov 2023 on Hotels
by A verified traveler
Posted 8 Nov 2023 on Hotels
by A verified traveler
Great hotel
Posted 1 Nov 2023 on HotelsGreat hotel. Perfect location for access to the ferry port. Lovely staff, rooms and breakfast. Parking included. Would definitely recommend. Brilliant value.
Comment from Hotel Management
3 Nov 2023 by Javier, Bed4U Santander*** Reception Manager, Hotel Management
We thank you for choosing us to stay in the city of Santander.We are very happy to know that our hotel... you have loved it!Its location, its rooms, its staff... Thank you very much for your opinion!We hope to see you again in the future!Best regards!Javier, Bed4U Santander*** Reception Manager
by A verified traveler
Location for business trip
Posted 30 Oct 2023 on HotelsThe hotel is brand new, room was comfortable, parking is a big plus. The lobby cafe is open 24hrs which is also very convenient. Service upon check-in was quick and friendly. However, there's a kid there who either hates his job or simply shouldn't be working with the public at the front desk (or maybe he was having a bad full week). Would consider again as I'm often in the city for business.
Comment from Hotel Management
6 Nov 2023 by Equipo de Recepción , Hotel Management
Good morning Edwin! Thank you very much for choosing us on your visit to Santander and for leaving us a comment. We are glad that you enjoyed your stay at our hotel. We hope to have you stay again very soon, greetings from the entire Bed4U Santander team!
by A verified traveler
Posted 27 Oct 2023
After I took a shower, I noticed water coming into the room through the baseboards. They did give us another room but the new room had a leak there also although not as severe. A little maintenance is needed.