Ratings based on 78 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Very good value for the money. Good location and nice room
Comment from Hotel Management
4 Apr 2024 by Booking Department, Hotel Management
Dear Jonas;Thank you very much for your high rating and your words regarding the relationship between quality and price, the location and the room of the Hostal you occupied. We are very happy to know that you enjoyed your stay with us.We would like to welcome you again. Thank you for your visit.
by A verified traveler
Posted 28 Nov 2023
Comment from Hotel Management
3 Jan 2024 by Departamento de Reservas, Hotel Management
Estimado Zulfiqar;Muchas gracias por tomarse el tiempo de valorarnos y más aún por otorgarnos la máxima puntuación posible.Nos alegra saber que disfrutó de su estancia con nosotros.Esperamos volver a recibirle. Gracias por su visita.
by A verified traveler
Cheap hotel in city centre
Posted 24 Oct 2023 on HotelsI was looking for a cheap one night stay and this was ok for that purpose. The Reception level appears to have been renovated with a pleasant common room. My room was much older with a small but adequate bathroom. Very good value for a short stay
Comment from Hotel Management
24 Oct 2023 by Booking Department, Hotel Management
Dear Michael;Thank you very much for your high score and for your words. We are glad that you enjoyed your stay and found the Hostel that suited your needs.We hope to welcome you again.Thanks for your visit.
by A verified traveler
Posted 19 Oct 2023
Comment from Hotel Management
11 Nov 2023 by Departamento de Reservas, Hotel Management
Estimado Dennis;Gracias por tomarse el tiempo de valorarnos y por otorgarnos la máxima puntuación posible.Nos alegra mucho saber que disfrutó de su estancia en el Hostal, y nos gustaría volver a recibirle.Gracias por su visita.
by A verified traveler
Posted 14 Oct 2023
Great location, good staff.
It was a bit noisy at night, and the bed was not the most comfortable, and the shower went from hot to cold, and back again. But it was reasonable for the cost.
Comment from Hotel Management
14 Oct 2023 by Booking Department, Hotel Management
Dear Paul;Thank you for taking the time to rate us and for your words towards our Staff and location.It is not normal for water to go from cold to hot or vice versa. We will check the room you occupied.If we are lucky enough to welcome you in the future, please let us know when you detect any type of error so we can solve it immediately.Thank you for your visit.
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by Departamento de Reservas, Hotel Management
Estimado Martin;Muchas gracias por otorgarnos la máxima nota posible!Nos alegra mucho saber que ha disfrutado de una buena estancia con nosotros y que su experiencia ha sido tan positiva.Nos gustaría mucho volver a recibirle.Gracias por su visita.
by A verified traveler
It's a muffin!
Posted 19 Sep 2023 on HotelsThe Hostal is centrally situated, across the street from the city Hall. The reception is at the 3rd floor, rooms from 3rd to 5th. It is outdated, the furniture and the floor în the room, the tiles in the bathroom are old and in obvious sufferance; the shower in 503 is leaking. The common spaces received a face lift, so the first impression is positive (before entering the room). It is overpriced, I payed 90 euros for one night (17/18 sept), including breakfast; maybe because of the film festival running these days (?). Anyway, what made me furious happened next day, în the morning, at breakfast, when I noticed that ALL THE MUFFINS WERE 2 WEEKS EXPIRED . The breakfast was very poor and badly served ( slow, waiting minutes for a new small plate of cheese or ham or yoghurt, because the person who serves was handling also the reception and preparing a buffet breakfast is not one of his talents), the tea/ coffee cups are white outside and beige inside, but...it's a Hostal, not a hotel. All the other tourists were seniors, needing glasses to read anything, so the staff member was surprised to be asked " what is this"? And he answered " this is a muffin"! Understanding that a better answer is expected, he said " it's a mistake". Maybe the guy just arranged on the table what another one prepared, but serving EXPIRED food is inacceptabie, no matter what! It's no mistake, this is the "Modus operandi" of this Hostal. Stat away from this fraud!
Comment from Hotel Management
21 Sep 2023 by Booking Department, Hotel Management
Dear Carmen,Your comment is devoid of any form of respect, both towards the Hostel and the people who work there.It is your opinion, but it is not correct.Thanks for your visit.
by A verified traveler
Excellent
Posted 12 Sep 2023 on HotelsExcellent! Very courteous and helpful front desk really nice location and very clean and quiet also great price.
Comment from Hotel Management
13 Sep 2023 by Booking Department, Hotel Management
Dear Sheryl;Thank you very much for your hight score and for your good word towards our staff, locatio, cleaneless, calm and value for money.We hope to receive you again. Thanks for your visit.
by A verified traveler
Posted 29 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by Departamento de Reservas, Hotel Management
Estimado Stuart;Le agradecemos que se haya tomado el tiempo de valorarnos y que la puntuación que nos otorga sea relativamente alta, lo que indica que su experiencia aquí ha sido bastante buena, eso verdaderamente nos alegra.Nos gustaría mucho volver a recibirle, sabemos que podemos conseguir que tenga una estancia aún mejor.Gracias por su visita.
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
5 Jun 2023 by Departamento de Reservas, Hotel Management
Estimada Julia;Muchas gracias por su 10!, nos alegramos mucho, y a la vez nos sentimos muy satisfechos de que haya disfrutado al máximo de su estancia en el Hostal y de que su experiencia haya sido tan positiva.Nos gustaría mucho volver a recibirla.Gracias por su visita.
