Ratings based on 77 Verified Reviews
3.5 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2019
Good value and clean. Food isn't the best for for the money I paid was fine.
by A verified traveler
Posted 26 Aug 2019
Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.
by A verified traveler
Posted 13 Aug 2019
Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.
by A verified traveler
Posted 15 Mar 2019 on Hotels
by A verified traveler from Uk
Posted 25 Sep 2018 on Ebookers
Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns
Comment from Hotel Management
16 Jan 2019 by exp, Hotel Management
thanks for your feedback
by A verified traveler from london
Posted 24 Aug 2018 on Hotels
very good location - opp train station - near beach - nice location - food was ok - but its NOT english 4* - no way - they charge for room safes - TV in rooms real real crap - nice balcony but very small uncomfortable plastic chairs - room dirty - they very mean with towels and shampoo and no locks on toilet - big room - my wife stated it was like a nice HOSTEL - felt very Russian - but nice location and pool ok - gym very poor - we had family in a hotel 4* a few doors down and that was really 4* - hotel seems old now
Comment from Hotel Management
27 Aug 2018 by exp, Hotel Management
thanks for your feedback
by A verified traveler
Posted 24 Mar 2018 on Hotels
Comment from Hotel Management
24 Apr 2018 by exp, Hotel Management
thanks for your feedback
by A verified traveler
Posted 1 Mar 2018 on Hotels
Comment from Hotel Management
24 Apr 2018 by exp, Hotel Management
thanks for your feedback
by A verified traveler
Posted 18 Oct 2016 on Hotels
We enjoyed staying in the the Hotel Mercury although there were few drawbacks. The food wasn't that good quality as it should be in 4 stars hotel. I wouldn't recommend this hotel for all inclusive staying. Half board was enough.
Recommended
for Everyoneby A verified traveler from UK
Limited drinks with full board
Posted 11 Oct 2016
Location: Plenty to see around the local area as in souvenir shops. A few bars, some connected to hotels but some let you in. Lititle market stalls on main drag
The hotel was OK. The location albeit at the end of the strip was right by the local trainline (not noisy), train runs right along side main strip and they were on time and regular. Tickets had to be bought the hotel side of the road mind and not at the platform (€19.80 return 2 x adults)
We were only there Fri till Mon but went Full Board. But don't expect any type of drink with your evening meal as even water had to be bought. You only got free tea, coffee, juice and water with breakfast. Can't comment on lunch as we were out.
Didn't sample.much of the evening entertainment as again we were out and about but what we did see wasn't much to write home about
