Ratings based on 95 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
Hotel Boutique Don Pepe is amazing! The staff is extremely helpful and friendly. I absolutely loved it there and I will be back for sure.
Everything was very clean and there were several nice places to relax. The food was also amazing and the breakfast was my favorite part.
by A verified traveler
Little gem in old Santa Marta
Posted 7 Jan 2024 on HotelsHotel Don Pepe is definitely a touch of luxury in the middle of historic Santa Marta. While this isn’t directly on the beach, it’s 2 minute walk to the main beach promenade. Additionally, it’s incredibly close the main pedestrian activity of the town. I’d say the winning feature of the hotel is the incredibly attentive service and how friendly the staff was. We stayed here for 5 nights and were certainly sad when we needed to leave.
Comment from Hotel Management
8 Feb 2024 by Karin Pacheco, Hotel Management
Please receive a special greeting on behalf of all the staff at Hotel Boutique Don Pepe. We are delighted to receive your feedback about your stay at our hotel and to know that we exceeded your expectations. Your satisfaction is the most rewarding aspect for our team, who works tirelessly every day to provide memorable experiences to all our valued guests.
by A verified traveler
Posted 23 Dec 2023 on Hotels
Beautiful and unique place. Will stay here every time i visit.
Comment from Hotel Management
8 Feb 2024 by Karin Pacheco, Hotel Management
On behalf of the entire hotel team, we want to express our gratitude for sharing your most memorable experiences with us during your recent stay at Hotel Boutique Don Pepe Santa Marta. It is always uplifting to hear positive feedback, and I am delighted that we were able to exceed your expectations
by A verified traveler from Baltimore
Posted 15 Dec 2023
This is a charming special hotel. Everything great. It is an old colonoal era buiding that was first renovated by Don Pepe for his family and then renovated by one of his sons was an architect. Oir room had q balcony over looking the inner courtyard. Air conditioning, and Direct TV with CNN as the only English language xhannel of you want to subjectnl yoirself to the horrors of times and CNN sensationalism on vacation. The staff were super helpful with top notch service. They even reminded us when it was time to leave to make our dinner reservations Breakfast was very good. I had the cayeye which was the banana mixture with cheese. Its better than my description. Delicious bread location is great. Terrific restaurants nearby .
Comment from Hotel Management
8 Feb 2024 by Karin Pacheco, Hotel Management
Greetings from the entire team at Hotel Boutique Don Pepe! We are sincerely pleased to have had the opportunity to welcome you and provide you with an exceptional experience. Your feedback is very important to us, as it helps us continually improve and exceed the expectations of our valued guests. We greatly appreciate your input and hope to welcome you back in the future to offer another unforgettable stay.
by A verified traveler from Panama
Posted 12 Jun 2023
by A verified traveler from FLUSHING
Posted 2 Oct 2022
Excellent hotel highly recommended.
Comment from Hotel Management
20 Oct 2022 by Jordy Manuel. Jefe de Reservas, Hotel Management
Thank you very much for your comments!We wish you a happy homecoming!
by A verified traveler
Excellant
Posted 23 Sep 2022 on HotelsStayed many times in Santa Marta over last 5 years. Will always come back to this traditional beautiful hotel.
Comment from Hotel Management
24 Sep 2022 by Jordy Manuel. Jefe de Reservas, Hotel Management
We are very happy to know that your experience with us has been pleasant.We wish you a happy return home.
by A verified traveler
Posted 27 Jul 2022
From the moment we arrived we were greeted with a smile and were attended to in a way we’ve never been attended to before. This hotel stay has been my favorite of all hotels I’ve ever stayed in. The staff is incredible, from reception to kitchen, to housekeeping. They were super helpful and went above and beyond to ensure we had a wonderful stay. I can’t recommend Hotel Boutique Don Pepe enough!!
Comment from Hotel Management
18 Aug 2022 by Jordy Manuel, Hotel Management
Dear Emily,
Thank you very much for sharing your wonderful sensations with us.
best regard
by A verified traveler
Posted 2 May 2022
Wonderful stay. Everything is great.
Comment from Hotel Management
30 May 2022 by Lina Calle. Jefe de Reservas, Hotel Management
Estimated
Mr. Caleb
Your opinion is really valuable. For the hotel team, it is very important to know that your experience with us was the desired one, we work very hard to always give the best service to our guests.
Thank you very much for your comment!
Cordially
Lina Calle
Reception Manager
by A verified traveler
Posted 5 Apr 2022
Don Pepe has a really nice rustic look, high ceilings and a beautiful roof top, quiet and comfortable beds. The place was very clean except the jacuzzi on the roof top had bird poop all over (not the hotel's fault) but it was disgusting, maybe they should cover it while nobody is using it or make sure is clean at all times. The staff was friendly specially Edgar.
Comment from Hotel Management
30 May 2022 by Lina Calle. Jefe de Reservas, Hotel Management
Estimated
Ms. Paola
Your opinion is really valuable. For the hotel team, it is very important to know that your experience with us was the desired one, we work very hard to always give the best service to our guests.
We have taken all of your recommendations
Thank you very much for your comment!
Cordially
Lina Calle
Reception Manager
