Ratings based on 89 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Nice location, walkable. Share pool with Marriot.
by A verified traveler from Toronto
Posted 9 Apr 2024
Perfect location and nice building
by A verified traveler
Posted 27 Mar 2024
If you’re looking for an apartment stay type this is the place for you , the location is good it is in walking distance for lot of food places and the beach too , the place is very clean the employees are very friendly they offer transportation to different places and cities with got a great driver (Cesar)her was with us all day and was excellent he took us from Santa martha to Cartagena and was a great guide besides a driver we even stopped in Barranquilla and went to different tourist places, don’t hesitate to ask if you need anything special .
by A verified traveler
Posted 16 Mar 2024
Beautiful apartment. Well equipped, super comfy beds and great location. Hot water and nice cold AC which is a must
Comment from Hotel Management
19 Apr 2024 by Grand Marina Suites Team, Hotel Management
Thank you Mr Weston for leaving us your comments, we are happy to know that you enjoyed the stay and our apartments. Hope to see you back.
by A verified traveler
Lack of cleaning
Posted 3 Mar 2024 on Hotels19 day stay. “Cleaned” my room 4 times. Never once used a broom or mop that I could tell. Curtain rod fell down first time I used it. Charged my card almost $90. Fourth stay here. Probably the last.
Comment from Hotel Management
4 Mar 2024 by Grand Marina Suites Team, Hotel Management
Thank you for your comments and suggestions Mr. Mikos, we will take them into account to continue improving. The cleaning of the apartment is upon request because no one is authorized to enter the apartments for security, the cleaning process of the floors includes sweeping and mopping but does not shine the floor due to its marble material, this work we do a certain number of times a year, marble polishing. However, we will review the process with the people who cleaned during your stay. On the other hand, we do not charge your credit card, you booked and paid through the website, you should check with Expedia or hotels.com what you are being charged.Thank you for staying with us and we hope this is not your last stay.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Grand Marina Suites Team, Hotel Management
Thank you for your comments Dear guest, We are glad you enjoyed your stay and hope you can come back another time.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Grand Marina Suites Team, Hotel Management
Thank you for your comments Dear guest, We are glad you enjoyed your stay and hope you can come back another time.
by A verified traveler from Surrey
Posted 17 Feb 2024
4½ star place out of 5 . could have been more english speaking but Staff tried very hard. and what do you expect when in latin america. i had no complaints.
this place is highly recommended!
Comment from Hotel Management
4 Mar 2024 by Grand Marina Suites Team, Hotel Management
Thank you Mr David for your comments, we will keep improving our English. Thank you so much for your feedback and hope you come back again.
by A verified traveler
Posted 5 Feb 2024
The staff was friendly. Very clean. No spa on premises.
Comment from Hotel Management
4 Mar 2024 by Grand Marina Suites Team, Hotel Management
Thank you for your comments Mrs. Ivette, We are glad you enjoyed your stay and hope you can come back another time.
by A verified traveler from Aurora
Posted 12 Jan 2024
Comment from Hotel Management
4 Mar 2024 by Grand Marina Suites Team, Hotel Management
Thank you for your comments Ms. Sonia, We are glad you enjoyed your stay and hope you can come back another time.
