Ratings based on 450 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
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by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Great stuff and great hotel , everything was very clean . The only bad thing about this hotel is the location , nothing is around to walk or do anything , is 25 min away from the city of Santa Marta . But in overall my experience at the hotel was great .
Comment from Hotel Management
8 May 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Dear guest,Receive a special greeting on behalf of the human team at the Hotel Costa Azul.We appreciate the time you took to share your valuable rating about your experience at our hotel, we are pleased to know that we met your expectations.We hope for a soon return.Cordially,Claudia LievanoGeneral managerGHL Relax Hotel Costa Azul
by A verified traveler
Posted 19 Mar 2024
Every thing
Comment from Hotel Management
5 Apr 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Dear Ms. MariaReceive a special greeting on behalf of the human team at the Hotel Costa Azul.We appreciate the time you took to share your valuable rating about your experience at our hotel, we are pleased to know that we met your expectations.We hope for a soon return.Cordially,Claudia LievanoGeneral manager
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
5 Apr 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Estimado Huesped, Reciba un especial saludo en nombre del equipo humano del Hotel Costa Azul.Agradecemos el tiempo que se tomó para compartirnos su valiosa calificación acerca de su reciente experiencia en nuestro hotel, la cual consideramos valiosa por la contribución que hace a nuestro proceso de mejora continua. Por ello nos hubiese gustado conocer sus comentarios para tomar las medidas correctivas y superar las falencias que se hayan presentado. Seguiremos trabajando para mejorar nuestro servicio, agradecemos su visita y deseamos contar con su regreso. Claudia Lievano Gerente General
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
7 Feb 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Estimada Sra. Lady, Reciba un caluroso saludo en nombre del equipo humano del Hotel Costa Azul.Agradecemos el tiempo que se tomó para compartirnos su valiosa calificación acerca de su experiencia en nuestro hotel, nos agrada saber que cubrimos sus expectativas.Esperamos un pronto regreso.Cordialmente,Claudia LiévanoGerente GeneralGHL Relax Hotel Costa Azul
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
7 Feb 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Estimada Sra. Kelly:Reciba un especial saludo en nombre del equipo humano del GHL Relax Hotel Costa Azul.Agradecemos el tiempo que se tomó para compartirnos su valiosa calificación acerca de su experiencia en nuestro hotel, nos agrada saber que cubrimos sus expectativas.Esperamos un pronto regreso.Cordialmente,Claudia LiévanoGerente GeneralGHL Relax Hotel Costa Azul
by A verified traveler
Posted 7 Dec 2023
Ghl árelas Costa Azul is an old but well maintained property, exceptionally clean but far from all kind of activities. Good for families with small children, not so much for adults.
It has just one restaurant, not any bars and the food is pretty limited
Comment from Hotel Management
9 Jan 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Dear Ms. Luisa,Receive a special greeting on behalf of the human team at the Hotel Costa Azul.We appreciate the time you took to share your valuable rating about your experience at our hotel, we are pleased to know that we met your expectations.We hope for a soon return.Cordially,Claudia LievanoGeneral manager
by A verified traveler
Posted 3 Dec 2023
pool and beachfront are excellent
Comment from Hotel Management
9 Jan 2024 by GHL Relax Hotel Costa Azul , Hotel Management
Estimada Sra. Sonia, Reciba un especial saludo en nombre del equipo humano del Hotel Costa Azul.Agradecemos el tiempo que se tomó para compartirnos su valiosa calificación acerca de su experiencia en nuestro hotel, nos agrada saber que cubrimos sus expectativas.Esperamos un pronto regreso.Cordialmente,Claudia LiévanoGerente General
by A verified traveler
Posted 20 Nov 2023
It could be better
Comment from Hotel Management
11 Dec 2023 by GHL Relax Hotel Costa Azul , Hotel Management
Estimada Sra. Mariana, Reciba un caluroso saludo en nombre del equipo humano del Hotel Costa Azul.Agradecemos el tiempo que se tomó para compartirnos su valiosa calificación acerca de su experiencia en nuestro hotel, nos agrada saber que cubrimos sus expectativas.Esperamos un pronto regreso.Cordialmente,Claudia LiévanoGerente General
