Ratings based on 47 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
These cabins are incredible, like your staying in a treehouse and the views were amazing. We gave up a second day of hiking so we could hangout at the ecohab and enjoy the view.
Comment from Hotel Management
17 May 2024 by Equipo Ecohabs Tequendama , Hotel Management
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.
by A verified traveler
Posted 21 Mar 2024
Remember that you are paying for location!
The habs on themselves are fine, they are well equiped and have all you need for staying the night. However, they are not meant to stay during the day. As advertised, there is no wifi, there is no AC, and the view can only be "enjoyed" if you are lying down and the whole doors open.
In our case, the service was great but the hab was not ready. The phone and TV didn't work and the shower drain was clogged. They were quick to address both the TV and the shower but the phone never worked. Good think that we didn't need it during our stay. I know those are no big deals, but it is something you don't expect given the price point.
If you happen to book one of the habs in the back, prepare for quite a "climb". The farthest one (and the one with the best location) is 5-10 minutes from the reception and restaurant.
The beach closer to the habs is quite private but the waves can get pretty strong, so be careful. The jacuzzi is "included" one time per reservation and you have to book it in advance. In theory, there are 2, we only saw one. Make sure you bring sunblock with you because there is no shade in that one.
In summary, the habs are too expensive for what you get in terms of accommodation, but you pay for the luxury of being in the middle of the Tayrona Park and the easier access to the park beaches. Do not recommend for more than 2 nights.
Comment from Hotel Management
27 Mar 2024 by Equipo Ecohabs Tequendama , Hotel Management
It is a pleasure to greet you, we appreciate your rating and comment, we are very sorry for the inconveniences experienced during your visit, your comment is very important to us, we have taken corrective actions to provide feedback to our reception team so that these negative experiences do not happen again, since for Our quality standards, our guests, are the most important thing we have and it is because of you and for you that we function. We hope to have the opportunity to serve you again. We wish you a happy day and return soon. Ecohabs Tequendama Team Cañaveral Beach Tayrona Park.
by A verified traveler from Nississauga
Posted 2 Jan 2024
Overcharges, added taxes and no printing copy of invoice. Said invoice to come on email and after several requests it was not provided. Wouldn’t recommend it for this reason
Comment from Hotel Management
12 Mar 2024 by Equipo Ecohabs Tequendama , Hotel Management
Thank you for your rating and comment, we are very sorry for your decision, we have verified your information and the invoice was sent to the email provided, we hope to have a next opportunity to compensate for our shortcomings. Happy day and I'll be back soon.
by A verified traveler from Nississauga
Posted 2 Jan 2024
Great location, food and staff. Not that happy at checkout, taxes charged to be refunded at airport when leaving the country but not invoice provided for that. Requested invoice at checkout and was told it would be provided by emai and never receiver, sent out email request asking for invoice and no response received.
Comment from Hotel Management
12 Mar 2024 by Equipo Ecohabs Tequendama , Hotel Management
Thank you for informing us about your stay. I assure you that we will be in contact with our staff regarding this review. We appreciate and appreciate all comments.
by A verified traveler
Posted 2 Jan 2024 on Hotels
This secluded jungle treehouse near the beach was absolutely perfect for my boyfriend and I!
by A verified traveler
Posted 29 Dec 2023
Great place to stay to use at a morning start point for walking to the beaches in the area. The best beaches are a 1-2 hour walk from the property. We stayed in room 3, which is not well insulated and does not prevent insects from getting inside the room. The room condition itself is nice. Don’t expect luxury in this unit, the bed is small and worn. Also note that the units are really close to the ocean and you will hear the ocean waves all night. The restaurant has good reasonably priced food. Connecting to WiFi is annoying as you constantly have to re-enter username and password. Milena at front desk was pleasant and receptive to our needs.
by A verified traveler from Sherman Oaks
Posted 25 Nov 2023
These are the pros and cons based on my experience.
Pros: The property is beautiful. the rooms are beautifully designed, fantastic view, very unique.
Cons: The food was below average. Uncooked chicken and horrible desert. they have limited WiFi that you can only access it in the restaurant and at the reception are, and it’s one of those annoying Wi-Fi that constantly kick you out, and you have to log back by entering user name/password every few minutes. The beach is a very small area, so if you stay more than one night you will get bored here. in order to access other beaches it is a long walk/hike from this place . The bathroom is one level lower than the room, you have to walk one level go downstairs to use it. Upon check out, they gave me a bill five times more than it should be. I only had dinner and a bottle of water and they literally charged me five times more. Make sure to check the bill and don’t just hand in your Credit Card and let them swipe. When you stay here, expect a lot of discomfort. From where the bus drops you off, you have to walk about 25 minutes to get to the property and there is no other means of transportation except overpriced horses. The hotel does not help the customers by arranging transfer.
Comment from Hotel Management
27 Dec 2023 by Equipo Cabañas Tequendama Playa Arrecifes Parque T, Hotel Management
Ecohabs y Cabañas has focused its efforts on providing welfare and good experiences to guests and clients, providing quality services and products. However, sometimes there are events that cause dissatisfaction, events that we do not want to happen, but for us it is of vital importance to know them in order to take the corresponding improvement actions.We appreciate your timely comments that allow us to improve; we have socialized the facts and improvement actions were taken so that situations like these do not occur again.We are working to maintain the warmth of our service and to improve the attitudes and work skills of our employees, which is why administrative actions were taken for the attention given.Thanks to the comments we have the opportunity to improve our processes, procedures, products and services for the benefit of our guests and clients.
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
14 Nov 2023 by Equipo Ecohabs Playa Cañaveral Parque Tayrona , Hotel Management
Un gusto saludarle, agradecemos su calificación, lamentamos mucho los inconvenientes presentados durante su visita, su comentario es muy importante para nosotros y así poder tener acciones de mejora. Esperamos tener la oportunidad de volverle atender. Le deseamos un feliz día y pronto regreso.
by A verified traveler
Stunning setting and amazing room
Posted 8 Sep 2023 on HotelsWords cannot convey how beautiful this location is! If you can, do book to go here, regardless of any concerns. The Ecohabs have a magnificent setting - we were in number 7, which is high on the hill and had a great view of the beaches and the mountains. The Ecohab was very clean and comfortable - although very hot as there is only a fan, not air con, but we were happy with that as we could open all the windows and have an all round view.
The only concerns are that the restaurant doesn't have many simple meals and the service is a bit slow, but the food we had was delicious. We particularly enjoyed La Piscinita - the private beach by the Ecohabs.
Comment from Hotel Management
22 Sep 2023 by Equipo Ecohabs Playa Cañaveral Parque Tayrona , Hotel Management
Nos alegra demasiado su comentario y calificación, lo extenderemos a todos nuestros colaboradores ya que cada uno trabaja con la mayor dedicación para hacer de la estadía de nuestros huéspedes una experiencia única e inolvidable.
by A verified traveler
Posted 30 Jul 2023 on Hotels
Comment from Hotel Management
10 Aug 2023 by Equipo Ecohabs Playa Cañaveral Parque Tayrona , Hotel Management
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.
