Ratings based on 25 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Stay here on a constant basis and love everything about this place !!! The staff is awesome !!! Location is ideal ........ food is great ....... very safe.... PERFECT !!!!
Comment from Hotel Management
23 May 2024 by Lizeth, Hotel Management
Jay, it was a pleassure to have you here! We hope you can come back soon again
by A verified traveler
Posted 11 Mar 2024
I can't even say enough about this litte treasure in the jungle ....... I've stayed at several hostels in Minca and this one surpassed them all ........ PERFECTO !!!! The amenities, the staff was awesome ......... the pool, river, food ......... I could go on and on !!!! Chunuu is a 10 out of 10 in my book !!! I'll be back soon with more folks !!!
Comment from Hotel Management
11 Mar 2024 by Jay, Hotel Management
Thank you Jay!! We are really happy you enjoy Chunuu!! hope to see you soon
by A verified traveler
Posted 6 Feb 2024
Comment from Hotel Management
8 Feb 2024 by Natha, Hotel Management
Gracias por tu visita y nos gustaria saber tus recomendaciones
by A verified traveler
Posted 26 Jan 2024
Great locatiion by the river and close walk to town. Staff were friendly and helpful.
Comment from Hotel Management
26 Jan 2024 by Constance, Hotel Management
Thank you for choosing us!
by A verified traveler
Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Omar, Hotel Management
¡Omar, muchas gracias por visitarnos!
by A verified traveler
Posted 7 Jul 2023 on Hotels
Comment from Hotel Management
7 Jul 2023 by Karen, Hotel Management
Muchas gracias por elegirnos. Esperamos regreses
by A verified traveler
Posted 31 May 2023
The staff was awesome, the view was amazing, the food was delicious! Highly recommend!
Comment from Hotel Management
7 Jul 2023 by Karen, Hotel Management
Nos haces muy feliz con esos bellos comentarios. Pronto regreso
by A verified traveler
Posted 1 Mar 2023 on Hotels
Their facilities are amazing. Really nice spot. Still a little expensive. No hot water. Clean. Comfortable.
Comment from Hotel Management
1 Mar 2023 by Florence, Hotel Management
Thank you for choosing us and the beautiful review!!! We will take the hot water observation :D
by A verified traveler
Posted 1 Feb 2023
No hot water, food is disgusting (it’s all microwaved, pre-packaged garbage. Property is far walk from the town at night. First room I was given was covered in insects from floor to ceiling, second room was still dirty. Uncomfortable beds. Hammock/pool areas are nice..wifi does not work well
Comment from Hotel Management
2 Feb 2023 by Jessica, Hotel Management
Dear Jessica,Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not have a pleasant stay at our hotel and would like to extend our sincerest apologies.At Chunuu, we strive to provide exceptional service and a comfortable stay for all of our guests. Your feedback is important to us as it helps us to improve and address any issues that may arise.We would like to investigate this matter further and make things right. Could you please provide us with more details about your experience? We would be more than happy to assist you and make sure that this does not happen again in the future.Thank you for choosing to stay with us and we hope to have the opportunity to make it up to you in the future.
by A verified traveler
Dissapointing
Posted 23 Dec 2022 on HotelsThe place is clean and comfortable with nice sitting areas. Sadly the food is absolutely awful which is a huge letdown and everyone else there agreed.The spa was also unstaffed throughout my stay here and there was little atmosphere. Would not recommend for solo backpackers
Comment from Hotel Management
23 Dec 2022 by Chunuu, Hotel Management
Good morning Dominic!We are really sorry to read this. We are working on improving on every possible aspect! Thank you for the honest review
