Ratings based on 34 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2023
Excelent place
Comment from Hotel Management
9 Jun 2023 by Aluna, Hotel Management
Hi! Thank you :)
by A verified traveler
Posted 21 Jul 2022
First of all the stuff are lovely. It’s clearly changed hands and they’re doing their best in trying circumstances. I don’t normally leave bad reviews but 4.5/5 rating is completely misleading.
WARNING - this hotel is nothing like the pictures. It’s very dirty and run down, the toilets and drains smell bad and it’s infested with mosquitoes. The breakfast is tasty but there are no options.
You can hear every noise from other rooms and it’s a loud area. The fan rooms are fair too hot and smell very bad.
If you want to come to Santa Marta then I would make sure you opt for the best accommodation you can afford.
by A verified traveler
Posted 21 Jan 2022 on Hotels
by A verified traveler
Posted 20 Feb 2019 on Hotels
Patrick is a lovely man. The breakfast, not included, was very good. The place has seen better days and the neighbourhood is quite unattractive. We moved to Santa Sofia hotel and were very happy there.
Comment from Hotel Management
29 Mar 2019 by Aluna, Hotel Management
Jennifer,
Sorry you weren't as happy as we try to make our guests.
Happy trails!
Aluna Casa y Cafe
by A verified traveler
Posted 5 Apr 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Excellent hostel experience
Posted 6 Feb 2018
Pros: Accommodating staff and facilities
For a hostel this was very good. Great staff, clean room with private bathroom, fine breakfasts and cafe choices at other times. It seems like this hostel has the best interests of the clients.
by A verified traveler from pereira
Nice place and quiet but barebones.
Posted 11 Jan 2018This is a nice place, safe area, quiet, and the staff are great and very helpful. The Wi-Fi essentially only works near the reception desk where there’s no AC and Santa Marta is hot. The bathrooms are very small and there’s no hot water.
by Andrew
Fantastic Service
Posted 14 Sep 2017 on HotelsFantastic stay here, staff were very friendly and accomodating, place was very clean and has a lovely little cafe area. We opted for a ceiling fan instead of aircon which was grand bar one night that was particularly warm. Patrick was very helpful with his information about the surrounding areas and transport. 5 minute walk from the beach and bulk of restaurants.
by Susie
Great stay
Posted 10 Apr 2017 on HotelsVery enjoyable stay, close to the main resteraunts and beaches. The couple who run the place were from Dublin and were very helpful as our Spanish isn't great. They were very happy to help us organise the rest of our trip
Comment from Hotel Management
5 May 2017
Glad you enjoyed your stay Susie, and thanks for your kind comments.
Jim
Aluna Casa y Cafe
by A verified traveler
Posted 14 Feb 2024 on Hotels
