Ratings based on 181 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
What a pleasant surprise this place was. The poo was clean and service was excellent. From check-in to check-out the staff is great!
by A verified traveler
Posted 2 May 2024
Had a pleasent stay. Had a standard room and it was pretty large. The pool was great and had chairs you can use. Walkable to nearby towns and down the street from the beach.
by A verified traveler
Posted 13 Apr 2024
We stayed there only one night instead of 2 nights and was ok.
by A verified traveler
Posted 7 Apr 2024
Wonderful spot, very central to everything, wonderful staff, only complaint was the cleanliness of the pool, it was very busy and should be cleaned every night or when not busy.
by A verified traveler
Posted 3 Apr 2024
Great central location, staff were very good, pool needed to be cleaned more often, probably daily with the amount of use, we were assuming we would have a fridge in our unit based on previous years experience but we didn’t have one initially but after a few chats, we got a fridge. The fam in the bedroom in 401 is very noisy.
by A verified traveler
Posted 23 Mar 2024
Hotel Gran Juquila pros:
1. Very clean!
2. Great hotel maids
3. Very economically priced
Cons:
1. Property is needs some updating
2. No elevators
3. Staff speak very little English
4. You are charged for everything
5. Before departing, they will check your room to ensure nothing was stolen… seriously
by A verified traveler
Posted 13 Mar 2024 on Hotels
by A verified traveler
Posted 8 Mar 2024
Wonderful hotel that was close to Chahue. The only complaint would be that the beds were like sleeping on stone, please invest in some new mattress's.
by A verified traveler
Posted 7 Mar 2024 on Hotels
Had the best margaritas and mojitos the whole trip made by 3 different bar tenders at different times. Must have a good instructor. Lol. Wished we could have enjoyed the amenities more but it was a short stay and had to see the town
by A verified traveler
Posted 6 Mar 2024
