Ratings based on 210 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
The staff were very lovely & accommodating to any questions I had.
Room was spacious & clean.
Room was on top floor facing the pool & was extremely noisy up to 10pm when the pool closed.
Being a 4-star hotel, I would’ve expected a bit more in the rooms - only bath towels. No hand towel, bath mat or face washers. Shampoo/cond was in a sachet.
No pool towels provided.
Good wifi connection throughout hotel.
AC in rooms, although it was extremely noisy.
Foul odour at the pool - not sure if it was from garden fertiliser or the cat that was wandering around (which I also think is not suitable for a hotel) - I wasn’t able to stay at the pool for this smell. The lounge chairs weren’t comfortable either.
by A verified traveler
Posted 1 Mar 2024
Wonderful staff made my stay very comfortable. Very convenient location as well.
by A verified traveler
Posted 27 Feb 2024
The hotel was good. No english speaking staff. Small pool area and very busy with local families which was nice to see.
by A verified traveler from Edmonton
Posted 17 Feb 2024
The property is very well situated & certainly has all the basics in place. Staff in reception & those who responded to some minor issues were helpful & efficient. I also appreciated the fact that they were able to get me into the first available room after my very early morning arrival. Property was very clean but bedding & towels were pretty threadbare.
What left a very poor impression was the terrible service in the on-site restaurant delivered by an experienced staff person. Tone was abrasive and my order was not delivered while many others who had arrived after me - was. He was then very aggressive at the end in his attempts to sell me products (mezcal, coffee, etc.) that he could provide me with. I solved that issue by having breakfast in another hotel on my 2nd morning.
Comment from Hotel Management
22 Feb 2024 by Hotel Alikar, Hotel Management
Thank you very much for your review, we are in the process of renewing our bedding & towels. Regarding restaurant staff, we are working to ensure that this does not happen again. We are sure that on your next visit you will be able to notice the change.
by A verified traveler
Posted 14 Feb 2024
Great spot got the price
by A verified traveler
Posted 20 Jan 2024 on Hotels
by A verified traveler
Good
Posted 17 Jan 2024 on HotelsGood , need better service on the counter in night shift
by A verified traveler
Posted 23 Nov 2023
Easy check in and friendly staff. Clean rooms and patio to enjoy a drink. I would definitely stay here again when i visit Huatulco again. They also have a restaurant with good food.
by A verified traveler
Posted 21 Sep 2023
by A verified traveler
Posted 9 Jul 2023
All the staff was friendly and they answered all the questions I asked.
