Ratings based on 669 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 21 Apr 2024
Todo
Comment from Hotel Management
23 Apr 2024 by Mónica, Hotel Management
Muchas gracias por elegirnos para alojarse, agradecemos mucho su puntuación es muy importante para nosotros. Lo esperamos pronto de regreso .
by A verified traveler
Posted 10 Apr 2024
The AC wasn't working very well and a staff member fixed it right away! The mattress was a little too hard but overall we had a wonderful stay. It was very relaxing lounging at the pool and hearing the waves from the ocean in the background. Will definitely stay again.
Comment from Hotel Management
15 Apr 2024 by Mönica, Hotel Management
Thanks for staying with us! We appreciate your feedback.
by A verified traveler
Posted 28 Mar 2024
Location.
Comment from Hotel Management
28 Mar 2024 by Mónica, Hotel Management
Muchas gracias por alojarse con nosotros, gracias por su puntuación y comentarios. Esperamos pueda visitarnos nuevamente.
by A verified traveler
Posted 26 Mar 2024
The door veneer didn't work and it hurt my finger, they charged me double charges on my card
Comment from Hotel Management
26 Mar 2024 by Mónica, Hotel Management
Por favor puede enviarnos el comprobante del cargo que le hicieron dos veces, para ver que paso. Quedo en espera de su información.Gracias
by A verified traveler
Posted 21 Mar 2024
The WiFi didn’t woks
Bad service
Comment from Hotel Management
22 Mar 2024 by Mónica, Hotel Management
Lamentamos mucho el servicio del internet, gracias por sus comentarios trabajaremos en ese tema.
by A verified traveler
Posted 20 Mar 2024
Good hotel with good location and comfortable amenities. Cleanliness in the room/ bathroom and staff attitudes at the 'lobby ' could have been friendlier
Comment from Hotel Management
20 Mar 2024 by Mónica, Hotel Management
Thans for staying with us! We appreciate your feedback.
by A verified traveler
Posted 15 Mar 2024
Beautiful small hacienda, extremely well maintained and positioned on Zicatela beach!
Comment from Hotel Management
16 Mar 2024 by Mónica, Hotel Management
Thanks for staying with us! Thank you for your comments, we appreciate your feedback!
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Mónica, Hotel Management
Muchas gracias por alojarse con nosotros, gracias por su puntuación es muy importante para nosotros.
by A verified traveler
Posted 2 Mar 2024
Nice Spanish colonial property and good restaurant and nice pools
Comment from Hotel Management
2 Mar 2024 by Mónica, Hotel Management
Thaks for staying with us! We appreciate your feedback.
