Ratings based on 16 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Feb 2024
Very noisy due to neighbouring roosters & dogs at night. Food good & easy access.
Comment from Hotel Management
9 Apr 2024 by Rey, Hotel Management
We appreciate your feedback. We apologize for any inconvenience caused by the noise from neighboring roosters and dogs during the night. Thank you for choosing us, and we hope to welcome you back again soon.
by A verified traveler
Posted 6 Jan 2024 on Hotels
Very pretty setting. Staff was was super friendly. Restaurant/bar area was very nice.
Room could very much use hooks to hang clothes as there was plenty of wall space and shelves for clothes/etc.
There was little space for belongings so we had to keep our things in our bags.
All else was lovely! For those that are noise sensitive, it IS Central America and dogs, roosters, cats etc….all have opinions in the weee hours of the night. I always pack ear plugs to make sure I sleep well.
I highly recommend a stay here! Enjoy!
Comment from Hotel Management
16 Feb 2024 by Reynaldo, Hotel Management
Thank you very much John for your visit. We are very happy to receive your suggestions and we have followed up by placing coat hooks in the rooms. We hope little by little to continue improving thanks to opinions like yours. Very grateful for his visit.
by A verified traveler
Posted 15 Feb 2023 on Hotels
Comment from Hotel Management
25 Feb 2023 by Reynaldo, Hotel Management
Thank you dear Natalija for rating us well, we really appreciate it
by A verified traveler
Very nice place - but noisy roosters at 5am
Posted 9 Jan 2023 on HotelsSanta Fe town is small and quite lovely with many fun things to do. This hostel is well situated and the rooms are recently renovated and very clean. The rooms were very clean, ok comfort wise and had warm water - which other hostels don’t- so big plus. They had a bar onsite and will open restaurant soon as well.
The only cons were parking as not enough and we had to park on the outside street (though seems safe) and the worst was the amount of roosters that the neighbors next door had. I was woken up at 5am to a serenade of roosters - prob over 100 going off one my one at least till 7am- I had ear plugs and it was not enough. At 6am while trying to sleep I googled a lot of facts about roosters - as apparently they can continue all day and night long.
So great place for those that like waking up at 5am- but if you want to sleep in then this may not be a place for you.
Comment from Hotel Management
25 Feb 2023 by Reynaldo, Hotel Management
Thank you dear guest, we loved your positive comments and also the points about roosters, the true is the place has this particularly about the roosters and dogs but after that it its a very nice place and we can organice your activities and give you advices and many other services, now we have the restaurant and new bar operatinal. Thank you for your stay…
by A verified traveler
Posted 6 Jan 2023
The common kitchen and restuarant were not open and the only Cafe we could find was at a bus terminal which was actually pretty good. Dogs..lots of dogs barked all night long and who knew that roosters crowed all night long as well...perhaps competing with the dogs. Booked for two nigjts but decided to leave town after one night.
Comment from Hotel Management
7 Jan 2023 by Reynaldo, Hotel Management
Dear Glenn, thank you very much for your visit... My apologies for your problem with the roosters and dogs, the hotel has no possibility to handle this situation since it is an external problem; but what we do do is notify it in an Email and even give options, so as not to seem like a place that forces its clients to stay. On the other hand, I understand that your reservation and no reservation at the hotel includes a common kitchen at this time or in the future; but we will offer a restaurant and bar pretty soon.
by A verified traveler
Posted 16 Feb 2022
The Eco Retreat is also a hostel and from that perspective, it was great. We spent a lot of time on the patio / lounge and met some great people but we were easily a generation older than the next oldest guests.
As an Eco Retreat, I would have expected more recycling, composting, etc options. I hope that this is in the future plans.
The staff were great and the bar was the center of the life around the facility. They are currently building a restaurant which will enhance the experience.
Sante Fe is a great place to visit and La Qhia Eco Retreat is a wonderful base for your visit.
Comment from Hotel Management
29 May 2022 by Rey, Hotel Management
Thanks Scott, your point of view is correct. We are in the transition from hostel to Eco Retreat. We invite you to come back soon. Thank you for your visit.
by A verified traveler
Posted 6 Nov 2021
If you are in the building with the four "private" rooms, be prepared to hear everything your neighbors do, especially if you are on the ground floor. Bring your earplugs, in many years of travel I have never experienced such a thing. In reality they should only rent the two lower rooms, and from that perspective I should rate this place much lower, but other than that a marvelous experience, ruined by a subpar building.
Comment from Hotel Management
6 Nov 2021 by Reynaldo, Hotel Management
Thank you for your visit and sorry for the inconvenience...
by A verified traveler
Posted 10 May 2021
Great place to disconnect. Reynaldo provided a great service.
Comment from Hotel Management
11 May 2021 by Reynaldo, Hotel Management
Thanks a lot for this great review, have a wonderful trip...
by A verified traveler
Posted 16 Dec 2019 on Hotels
Comment from Hotel Management
28 Dec 2019 by Reynaldo, Hotel Management
Dear guest, thank you for taking the time to tell us about your experience at our hotel. Thank you very much for visiting Santa Fe
by A verified traveler
Posted 24 Nov 2019
Comment from Hotel Management
27 Nov 2019 by Reynaldo P., Hotel Management
thanks for take a time to review us!!!
we hope you have enjoyed your stay,
best wishes
