Ratings based on 969 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Staff was very friendly and courteous... Room was great, clean and very comfortable.. the balcony was a great plus, my wife and I were able to enjoy a wonderful evening... I recommend it for any couple who just want enjoy an amazing evening together...
by A verified traveler
Posted 27 May 2024
Room was clean property was nice and quiet
by A verified traveler
Posted 25 May 2024
Beautiful property! I wish they had valet service; as big as they are they should! The system was down in the casino which made it impossible to use anything but cash in the machines & restaurants. Front desk was not overly friendly but efficient.
by A verified traveler
Posted 24 May 2024
Beautiful resort
by A verified traveler
Posted 22 May 2024
The whole resort was amazing. I would definitely go back. Wish we could’ve stayed longer
Comment from Hotel Management
22 May 2024 by Danika, Hotel Management
Thank you for your wonderful review! We're delighted to hear that you found the whole resort amazing and would definitely come back. We also wish you could have stayed longer and look forward to welcoming you back for an even longer stay next time!
by A verified traveler
Posted 21 May 2024
Room had bad odor, windows had no screens, room safe provided did not work, TV did not work, refrigerator was over heating, fan in restroom didn’t work, very, very dim lighting in restroom and room. Terrible accommodations, everything was outdated would not recommend this hotel to anyone.
Comment from Hotel Management
22 May 2024 by DW, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the numerous issues you encountered during your stay. Your experience does not reflect the standards we strive to maintain, and we are addressing these concerns with our team immediately. We regret that your experience with us was unpleasant. We understand your frustration and appreciate your candid feedback, as it helps us improve. We hope to have the opportunity to make things right in the future.
by A verified traveler
Posted 18 May 2024
Disappointed that more dining options were not open
Comment from Hotel Management
22 May 2024 by DW, Hotel Management
Thank you for your feedback and your 5/5 rating! We're glad you had a positive experience overall, but we apologize for the limited dining options during your stay. We'll work on improving this for your next visit. We look forward to welcoming you back soon!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Danika, Hotel Management
Thank you for your review! We appreciate your feedback and would love to know more about your experience to ensure we continue to improve.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Danika, Hotel Management
Thank you for your amazing feedback! We're thrilled to hear that you had an absolutely incredible experience with us. We appreciate your support and hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 3 May 2024
Nice place
Comment from Hotel Management
7 May 2024 by DW, Hotel Management
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future!
