Ratings based on 68 Verified Reviews

3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2022
Location, kindness of staff
Comment from Hotel Management
3 Dec 2022 by Castelar Hotel Château, Hotel Management
muchas gracias por sus comentarios.saludos cordiales.
3 out of 5
by A verified traveler from Roosevelt Island

Posted 4 Oct 2022 on Orbitz
Can’t remember the room number 421 or 422. You couldn’t even turn around in the shower. Really small.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 28 Dec 2019 on Orbitz
Did you know that this property is one of the oldest hotel built in the city and just one of the few left with a rich history inside?
4 out of 5
by A verified traveler

Old hotel but still convenient

Posted 24 Aug 2019 on Hotels
Old hotel not well maintained, But very conveniently located and very inexpensive.
4 out of 5
by A verified traveler

Posted 10 May 2024
Todo muy bien pero la cama muy dura.
Comment from Hotel Management
20 May 2024 by Gerencia Castelar Hotel Santa Fe, Hotel Management
¡Gracias por tus comentarios! Nos alegra saber que en general tuviste una buena experiencia en nuestro hotel. Lamentamos que hayas encontrado la cama muy dura. Tomaremos en cuenta tu observación para mejorar el confort de nuestros huéspedes. Esperamos verte nuevamente pronto.
4 out of 5
by A verified traveler

Posted 18 Feb 2024 on Hotels
Muito boa a localização e a história do hotel. O jantar no restaurante foi fantástico. No entanto a infraestrutura precisa de manutenção.
Comment from Hotel Management
21 Feb 2024 by Gerencia Castelar Hotel Santa Fe, Hotel Management
Prezada Sandra, Agradecemos seu feedback positivo sobre a localização e a história do hotel, bem como o jantar fantástico no restaurante. Tomaremos providências imediatas para melhorar a infraestrutura. Esperamos recebê-lo novamente em breve. Atenciosamente
4 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Gerencia Castelar Hotel Santa Fe, Hotel Management
¡Gracias por alojarse con nosotros Hugo ! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.
1 out of 5
by A verified traveler

Posted 10 Jan 2024 on Ebookers
kleine Zimmer, Bad mit Schimmel belegt, sehr altes Hotel. Sehr gutes Frühstück. Wir würden es nicht wieder wählen.
Comment from Hotel Management
21 Feb 2024 by Gerencia Castelar Hotel Santa Fe, Hotel Management
Vielen Dank für Ihr Feedback. Wir bedauern, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprach. Wir werden Ihr Feedback verwenden, um Verbesserungen vorzunehmen. Wir hoffen, Sie in Zukunft besser bedienen zu können
3 out of 5
by A verified traveler

Passagem

Posted 30 Dec 2023 on Hotels
Hotel é de boa aparência más nós quesito limpeza e box de banheiro é minúsculo é necessário uma boa reforma , instalações muito antigo. O preço é barato
Comment from Hotel Management
21 Feb 2024 by Gerencia Castelar Hotel Santa Fe, Hotel Management
Agradecemos seu feedback. Vamos considerar suas sugestões para melhorias futuras. Esperamos recebê-lo novamente em breve