Ratings based on 3 Verified Reviews

2.3 out of 5
2.0 Room cleanliness
3.0 Service & staff
1.5 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Avoid this hotel

Posted 20 Nov 2022 on Hotels
Bedding is really old and mattress and pillow really cheap quality, breakfast is included but nothing special, bad coffee and flies everywhere. No elevators so I had to haul my luggage to the 3rd floor, the lock of my door was loose almost falling apart, on top of that but accident I broke the keychain of the key, (cheap plastic) they want me to pay 30 bs for that. Around 5 usd. When I said I don’t think is fair to paid that amount for a keychain that is old, the receptionist start yelling at me, so I decide not to pay at all. Right now in Santa Cruz there’s strikes everywhere and this people are taking advantage of customers.
2 out of 5
by A verified traveler

Posted 28 Jun 2021 on Orbitz
Un hostal pequeño, viejo y bastante descuidado. Limpieza básica para una estadía de pocas horas. El staff muy atento y cortés pero las instalaciones del hotel son bastante precarias. Aun asi, sirve para un rápido descanso por si tienes muchas horas de conexión en el aeropuerto de Santa Cruz.
Comment from Hotel Management
28 Jun 2021 by Alejandra , Hotel Management
Gracias por tus comentarios! Recordar que el hotel es 3 estrellas y cumple con los estándares en Bolivia, tenemos baño privado, wifi, tv cable, desayuno. Por el costo es ideal para la gente que tiene conexión con otro vuelo.
3 out of 5
by A verified traveler

Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
13 Jan 2020 by Alejandra , Hotel Management
Muchas gracias por su puntuación Lourival, un placer servirle!