Ratings based on 3 Verified Reviews
2.0 Room cleanliness
3.0 Service & staff
1.5 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Avoid this hotel
Posted 20 Nov 2022 on HotelsBedding is really old and mattress and pillow really cheap quality, breakfast is included but nothing special, bad coffee and flies everywhere. No elevators so I had to haul my luggage to the 3rd floor, the lock of my door was loose almost falling apart, on top of that but accident I broke the keychain of the key, (cheap plastic) they want me to pay 30 bs for that. Around 5 usd. When I said I don’t think is fair to paid that amount for a keychain that is old, the receptionist start yelling at me, so I decide not to pay at all. Right now in Santa Cruz there’s strikes everywhere and this people are taking advantage of customers.
by A verified traveler
Posted 28 Jun 2021 on Orbitz
Un hostal pequeño, viejo y bastante descuidado. Limpieza básica para una estadía de pocas horas. El staff muy atento y cortés pero las instalaciones del hotel son bastante precarias. Aun asi, sirve para un rápido descanso por si tienes muchas horas de conexión en el aeropuerto de Santa Cruz.
Comment from Hotel Management
28 Jun 2021 by Alejandra , Hotel Management
Gracias por tus comentarios! Recordar que el hotel es 3 estrellas y cumple con los estándares en Bolivia, tenemos baño privado, wifi, tv cable, desayuno. Por el costo es ideal para la gente que tiene conexión con otro vuelo.
by A verified traveler
Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
13 Jan 2020 by Alejandra , Hotel Management
Muchas gracias por su puntuación Lourival, un placer servirle!