Ratings based on 48 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jensen Beach
Posted 12 Jun 2024
Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
by A verified traveler
Posted 22 May 2024
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed.
Suggest eating at local restaurants which are wonderful.
by A verified traveler
Posted 20 Nov 2023
Amazing view
by A verified traveler
Posted 21 Oct 2023 on Hotels
by A verified traveler
Posted 26 Sep 2023
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
by A verified traveler
Posted 13 Sep 2023
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
by A verified traveler
Posted 30 Jun 2023
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
by A verified traveler
Posted 18 May 2023
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
by A verified traveler
Posted 5 Sep 2022
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
by A verified traveler
Posted 4 Sep 2022
A small hotel with the best views and wonderful friendly staff. I highly recommend.
