Ratings based on 971 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Property is near the canal and restaurants so can be a bit noisy. Room is relatively clean very small.
by A verified traveler
Posted 10 Jun 2024
Very lovely hotel. A bit of a walk to Piazza San Marco, but conveniently located to the Venezia San Lucia train station and the bus station. Beautiful view of the canal from our room. The hotel personnel were so kind and accommodating. My only slight criticism, or rather advice…this was the worst hair dryer on the trip, lol. Of course I waited to wash my hair here. So if you’re like me and don’t wash and dry your hair everyday, and have a fair amount of hair to dry, don’t make this hotel your hair wash day. Seriously, this was a great hotel, just wanted to give a balanced critique!
Comment from Hotel Management
12 Jun 2024 by front desk, Hotel Management
Dear guest,Thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. Our goal is to improve our service and make it worth it for everybody who chooses our hotel. We appreciate your feedback as it will help us identify problems and find the right solutions in order to ensure our guests’ satisfaction. So sorry we didn't know about the dryer, we would have provided with a new one.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards, Hotel Arlecchino
by A verified traveler
Posted 7 Jun 2024
I love the location it was really close to train station and like 2 min walk to bus stop to go to airport. The room is super small but it was really clean. They changed the sheet and everything everyday with 2 complimentary water. But the shower has no curtains so the water goes everywhere. Overall really small room with beautiful view.
Comment from Hotel Management
10 Jun 2024 by front desk, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
by A verified traveler
Posted 6 Jun 2024
Everything was as expected.
Comment from Hotel Management
7 Jun 2024 by front desk, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
by A verified traveler
Posted 5 Jun 2024
Stayed at Arlecchino for three nights, and we were very pleased with the clean, modernly decorated room that has gorgeous views from two big windows overlooking the water. The hotel provides us bottle water for free every day, and the free breakfast buffet has a lot of choices and delicious. Marco, the front desk staff, is super helpful with our various requests. The location is great, a few mins walk from the train station, and close to the shopping and main sign seeing locations. Highly recommended!
Comment from Hotel Management
6 Jun 2024 by FRONT DESK, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
by A verified traveler
Posted 26 May 2024
Excellent breakfast. Nice staff.
Comment from Hotel Management
28 May 2024 by FRONT DESK, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
by A verified traveler
Posted 23 May 2024
Hotel was in a great spot easy to find and get to from train and bus stations, very tiny Venetian style rooms and beds a with tiny bathroom but we had a nice canal view with a opening window, overall it was ok as we weren’t spending much time in our room anyway
Comment from Hotel Management
28 May 2024 by FRONT DESK, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
by A verified traveler
Posted 22 May 2024
I like the location and the staff but I didn’t like the humidity in the room since the air conditioner was not working on the two nights that we stayed there.
Comment from Hotel Management
22 May 2024 by front desk, Hotel Management
Dear guest,Thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. Our goal is to improve our service and make it worth it for everybody who chooses our hotel. We appreciate your feedback as it will help us identify problems and find the right solutions in order to ensure our guests’ satisfaction.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards, Hotel Arlecchino
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by FRONT DESK, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
by A verified traveler
Posted 17 May 2024
This hotel is next to the Plazza Roma where the buses and taxis come when they first arrive in Venice, so it is super convenient to transportation and, of course, Venice itself. While the rooms are understandably relatively small, we loved that we could open the windows and shutters for fresh air and views along one of the canals. This hotel coordinates with the Olimpia hotel just around the corner, where for 15 € you can get an excellent complete breakfast buffet.
Comment from Hotel Management
21 May 2024 by Reception, Hotel Management
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
