Ratings based on 996 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
It was quiet and our room was clean. The breakfast was delicious ladies in the dining hall were very pleasant and helpful. The manager was very helpful and professional when I added an extra day . I would definitely stay here again.
Comment from Hotel Management
6 Jun 2024 by Best Western Plus Inn of Hayward, Hotel Management
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again to the Best Western Plus Inn of Hayward the next time you are in our area.
by A verified traveler
Posted 5 Jun 2024
Very clean and the staff was very polite and attending
Comment from Hotel Management
5 Jun 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for your kind feedback. We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon at the Best Western Plus Inn of Hayward!
by A verified traveler
Posted 4 Jun 2024
5 stars
Comment from Hotel Management
5 Jun 2024 by Best Western Plus Inn of Hayward, Hotel Management
We appreciate your recommendation of the Best Western Plus Inn of Hayward and we look forward to welcoming you back again, Juan.
by A verified traveler
Posted 2 Jun 2024
The property looked to be well-maintained and the staff was excellent
Comment from Hotel Management
2 Jun 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for taking the time to review your stay. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed your time spent at the Best Western Plus Inn of Hayward!
by A verified traveler
Posted 23 May 2024
Def will book there again
Comment from Hotel Management
28 May 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for being our guest and for sharing about your visit to the Best Western Plus Inn of Hayward. We truly value our guests' comments and concerns. Your recommendation is appreciated, and we look forward to welcoming you again.
by A verified traveler
Posted 14 May 2024
Breakfast was better than anticipated. Pool & gym was convenient for me.
Comment from Hotel Management
14 May 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at the Best Western Plus Inn of Hayward. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 13 May 2024
The staff was so friendly and accommodating!
Comment from Hotel Management
13 May 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you so much for taking the time to share the highlights of your stay with us and the travel community. We can't be more delighted to know how much you enjoyed our accommodating staff at the Best Western Plus Inn of Hayward. Thank you once again for allowing us to be of service, and we look forward to your next visit.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
We apologize for not meeting all of your expectations in regard to your stay at the Best Western Plus Inn of Hayward. Your feedback is important to us. We value your business and hope you will give us another chance to provide you with a better experience.
by A verified traveler
Posted 18 Apr 2024
Convenient
Comment from Hotel Management
18 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our convenient location at the Best Western Plus Inn Of Hayward! Thank you for choosing our hotel, and we look forward to your next visit with us.
by A verified traveler
Posted 14 Apr 2024
I stay at this hotel every time I come to Hayward.
Comment from Hotel Management
15 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for choosing to stay at the Best Western Plus Inn of Hayward. We are glad overall you had a pleasant stay and that our staff was attentive to your needs. We value your feedback and hope to welcome you again so we can make your next visit excellent.
