Santa Ana hotel rooms a the Shangri-La Hotels and Resorts

"The staff are very efficient "

"Very convenient. Place is immaculate. "

"I enjoyed my quiet and comfortable stay. Staff service is excellent."

"Limited food options or store in hotel "

"Good "

"It was my first time traveling with my daughter and our first time staying at SEDA BGC, and it was an amazing experience. The staff were friendly, and the free breakfast was excellent—we actually looked forward to waking up for it each day. We stayed for 9 days and had an absolute blast. This hotel is a great place, though there are a few opportunities for improvement as they continue to grow. While it didn’t bother me much, the bathroom is probably the biggest area for improvement: the shower water pressure was extremely low, the tile grout was chipping, and the tissue holder was slowly coming off the wall. I also noticed there was no exhaust fan in the bathroom, which caused the mirror to fog up after showers. Overall, I’m very impressed with the staff, especially the food service, and I loved the easy access to everything—airport, shopping, dining, and more—while avoiding the worst of the city’s traffic."

"Friendly staff; hotel facilities are in excellent shape; room was nice, cleann and comfortable. The ocean view was superb!"

"Fabulous place to stay."

"Staff is excellent, polite, and always willing to assist you."