Ratings based on 164 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Excellent place for the family.
by A verified traveler
Posted 8 Jun 2024
yes
by A verified traveler
Posted 4 Jun 2024
Nice place love it
by A verified traveler
Posted 27 May 2024
The place is very clean, but they have a list of items to charge if broken or lost and it is obvious but for example, $15 if the key of the room gets lost, really? Also when we checked in, the receptionist was not very friendly, but besides this, everybody else was super nice and the place is beautiful.
Comment from Hotel Management
2 Jun 2024 by Casa 1800 Cerro Verde , Hotel Management
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team
by A verified traveler from Mission hills
Posted 25 May 2024
Rooms need maintanance. They need to be repainted, the shower was clogged, the towels are old yet they make you sign that theres between a $20-$30 fee if you stain them with makeup.
Comment from Hotel Management
2 Jun 2024 by Casa 1800 Cerro Verde , Hotel Management
Thank you very much for letting us know your opinion. We are sorry for the discomfort during your stay. It is very important for us to know first-hand the improvement opportunities we have as a team to make sure this does not happen again in the near future. Warm regards and best wishes,The Casa 1800 Cerro Verde Team
by A verified traveler
Posted 25 May 2024
I stayed for 1 night. The view is pretty unbeatable and worth any price. I understand that the area usually remains cool, however a fan would be appreciated on the rooms, as well as a mini fridge if possible.
The pupusas and breakfast were ok for local standards, and would be certainly enjoyed by foreigners.
If you are driving, you will have to pay a small entrance fee to Cerro Verde, and as this allows you to walk around the park, you will not regret it! Hotel and restaurant staff were great 👍
Comment from Hotel Management
2 Jun 2024 by Casa 1800 Cerro Verde , Hotel Management
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
2 Jun 2024 by Casa 1800 Cerro Verde , Hotel Management
¡Gracias por compartir tu fantástica experiencia en Casa 1800!Estamos ansiosos por darle la bienvenida nuevamente y entendemos por qué le resultaría difícil irse con vistas tan extraordinarias.Un cordial saludo y mis mejores deseos,El equipo de Casa 1800 Cerro Verde
by A verified traveler from Alexandria
Posted 12 May 2024
Beautiful property, best view in Santa Ana!
Comment from Hotel Management
17 May 2024 by Casa 1800 Cerro Verde , Hotel Management
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team
by A verified traveler
Posted 2 May 2024
One of the best hotels in El Salvador. Would definitely return. Make sure to bring a sweater or jacket. Gets cool at night.
Comment from Hotel Management
3 May 2024 by Casa 1800 Cerro Verde , Hotel Management
Thank you for sharing your fantastic experience at Casa 1800!We can't wait to welcome you back, and we understand why you'd find it hard to leave with such remarkable views.Warm regards and best wishes,The Casa 1800 Cerro Verde Team
by A verified traveler
Posted 29 Apr 2024
Clean spacious room with beautiful views. Very clean, friendly and respectful staff.
Comment from Hotel Management
29 Apr 2024 by Casa 1800 Cerro Verde , Hotel Management
Good day! Thanks so much for your good comments. We hope to see you again soon.
