Ratings based on 438 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Excellent staff & property!
Comment from Hotel Management
2 Jun 2024 by Pina, Hotel Management
Dear Mrs Kelly,Thank you for your kind words! We're delighted to hear that you enjoyed our staff and property. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
Amazing hotel!!
Beautiful views from the room, breakfast dining and Skyview rooftop! Breakfast was delicious and had more than a continental selection.
The staff and service was excellent!!
THANK YOU to Aniello, Marina, Allessandro, Delia, Giovanni, Giusseppe and so many others that made our stay Perfect.
As Aniello said, don’t worry be happy…we are very happy with our stay at Hotel Mediterraneo!
Comment from Hotel Management
30 May 2024 by Pina, Hotel Management
Dear Mrs. Kelly,THANK YOU for being with us and for your lovely review.We are happy you enjoyed our breakfast. We offer various options, including healthy, local, and fresh products, to satisfy all our guests' requests. We really appreciate that you enjoyed our breakfast.Aniello, Marina, Alessandra, Delia, Giovanni, Giuseppe, and all our staff are already looking forward to welcoming you back soon.Warm regards,
by A verified traveler
Posted 19 May 2024
10/10. AMAZING. Everything about the stay was fantastic.
Comment from Hotel Management
23 May 2024 by Pina, Hotel Management
Dear Mr George,Thank you for your incredible review! We are thrilled to hear that everything about your stay was fantastic and that you rated us 10/10. Your feedback means a lot to us.We look forward to welcoming you back in the future!Best regards,Pina De FeoGuest Relations Manager
by A verified traveler
Posted 12 May 2024
Extraordinary property with world class restaurant. Breathtaking location. Will visit again.
Comment from Hotel Management
19 May 2024 by Pina, Hotel Management
Dear Mr. Jeffrey,Thank you for your kind words and for sharing your experience with us! We are glad to hear that you found our restaurants superb. Every year, we invest time in searching for gastronomic offers capable of delighting the palates of our guests with traditional dishes revisited in a contemporary way.If there is anything else we can do to enhance your next visit, please don't hesitate to let us know.Kindest regards,Pina De FeoGuest Relations Manager
by A verified traveler
Posted 30 Apr 2024
Was not offered VIP upgrade at check in. Asked but said not available. Got upgrade after issue with safe
Comment from Hotel Management
2 May 2024 by Pina, Hotel Management
Dear Mrs. Lynette,Thank you for sharing this great score of 5 with us. We're pleased to hear that you enjoyed your stay. Room upgrades were provided to the next category of rooms, and we also offered additional upgrades to a few categories of rooms after a minor issue with the safe. We apologize if this was not well explained upon check-in. We hope to welcome you back again soon!Warm regards.
by A verified traveler
Posted 29 Apr 2024
This hotel was a dream! The service was outstanding. The food was amazing. The view from the restaurant and the rooftop was breathtaking. The walk to town was lovely and took about 20 min. I would come back to this hotel in a heartbeat!
Comment from Hotel Management
2 May 2024 by Pina, Hotel Management
Dear Mrs Krystal,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was a dream come true. We can't wait to welcome you back to our hotel whenever you're ready to return!Warm Regards
by A verified traveler
Posted 28 Apr 2024
What didn't I like about this Hotel? This was the absolute best experience I ever had with any trip I've taken. The Location and views were stunning. The team and staff were impeccable and actually elevated my experience visiting Italy. I waited my whole life to make this trip and Hotel Mediterraneo and its staff exceeded my every expectation. A big shout out to Aniello Somma who was just an absolute pleasure and a big reason why this will not be my last visit to this establishment.
Comment from Hotel Management
2 May 2024 by Pina, Hotel Management
Dear Mr Nino,It's wonderful to hear that you had such an incredible experience with us! We're thrilled that the location, views, and our team exceeded your expectations and made your visit to Italy truly memorable. We'll be sure to pass along your kind words to Aniello Somma—he'll be delighted to hear that he contributed to your enjoyment. We can't wait to welcome you back for another fantastic stay at Hotel Mediterraneo!Warm Regards
by A verified traveler
Posted 19 Apr 2024
Excellent service
Comment from Hotel Management
23 Apr 2024 by Pina, Hotel Management
Dear Mr Michael,Thank you for your glowing review and perfect score! We're delighted to hear you enjoyed our service. Hope to see you again soon!Your SincerelyPina De FeoGuest Relations Manager
by A verified traveler
Posted 14 Apr 2024
The staff service and attitude was excellent very helpful, professional, friendly and jovial.
Comment from Hotel Management
22 Apr 2024 by Pina, Hotel Management
Dear Mr William,We're delighted to hear you had an excellent experience with our staff! Thank you for your kind words.Hope one day to have the pleasure to welcome you back with us.
by A verified traveler
Posted 5 Apr 2024
The staff were fantastic from the start to finish. Every little detail made this first trip to Sorrento remarkable.
Comment from Hotel Management
6 Apr 2024 by Pina, Hotel Management
Dear Mrs Carl,It's great to hear that you had such an amazing experience with us!Sorrento truly is a charming destination, offering so much to explore and enjoy. Thank you for sharing your review, and we hope to welcome you back to Hotel Mediterraneo again soon!
