Ratings based on 116 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from CDMX
Posted 7 May 2024
Great place an very good staff!!
by A verified traveler
Posted 10 Oct 2023
Beautiful property with impeccable service!
The concierge was amazing, helpful with everything and anything you could need. Breakfast every morning was beyond amazing.
Our initial room had some issues with noise from a vent however the hotel was very accommodating and switched us rooms with no problem.
The food, drinks and views from the lounge and restaurant by the water are unbeatable! Also very close to downtown Sorrento, with free shuttle or 10 min easy walk.
by A verified traveler
Posted 29 Jul 2023
Not 5 stars, outdated..., dull
by A verified traveler
Posted 27 Jul 2023
From the moment you pull into the hotel you are made to feel like a million dollars. The service is unmatched, the food is authentic and delicious and the location and views are out of this world. We will definitely be returning. 5* does not do it justice - a phenomenal experience.
by A verified traveler
Posted 25 Jul 2023
Staff (in particular Giuseppe the concierge, was very helpful with planning tours, reservations, and generally anything we needed!
by A verified traveler from winthrop
Posted 22 Jul 2023
The property is a beautiful former monastery. Gardens are lush, green and colorful. Hotel has magnificent, sweeping views of the sea with a private beach and beautiful pool. The rooms are spacious but could use some upgrading. The staff was incredible. They were helpful and couldn’t do enough to help you and accommodate your asks. The concierges,Giuseppe and Salvatore were amazing as were the front desk personnel, Michele and Rosella. This hotel had the most incredible, inclusive breakfast. It was insane. The restaurant staff works so hard and is so charismatic and friendly. Our stay in Sorrento was made more special with our staying at this magical hotel property.
by A verified traveler from Astoria
Posted 11 Jul 2023
Went here with my family of five - it was a bit pricey, but it was worth every penny if it. My family enjoyed every bit of the property - from the gardens, restaurants, ocean views from the terrace, down to the beach - this place was paradise. We would highly recommend staying here it was extremely convenient to get to Sorrento and the Amalfi coast.
by A verified traveler
Impeccable
Posted 24 Jun 2023 on HotelsSpectacular stay! Absolutely impeccable property, grounds, food, and staff. I would highly recommend and will definitely stay here on my next trip to Sorrento.
by A verified traveler
Fantastic hotel - must stay!
Posted 16 Jun 2023 on HotelsFantastic visit all the way around! What a beautiful resort with attentive staff, stunning views, and a peaceful retreat. Cocumella made us feel 5-star in all respects!
by A verified traveler
Posted 1 Nov 2022
