Ratings based on 103 Verified Reviews

3.7 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Harvey

Posted 10 Nov 2015 on Hotels
Wonderful
Comment from Hotel Management
16 Jan 2016 by Giusy, Hotel Management
Dear Harvey, Thank you for your review, we hope to be able to regain our guest. Best regards, Staff Hotel Cortese
1 out of 5
by A verified traveler

Bad experience

Posted 30 Sep 2015 on Hotels
The receptionist doesn't know how to check reservetions in the computer so we had to pay twice for the room. First time we paid on internet the second time in the hotel. This person just speaks Italian.
4 out of 5
by Ray from Dublin

Posted 16 Sep 2015 on Hotels
Hotel is in a great central location with car parking across the road. Rooms are elegant with classic furniture. Overall great value for money in a good location. Would stay again.
Comment from Hotel Management
5 Dec 2015 by Giusy, Hotel Management
Dear Ray, Thank you for letting this good review, we hope to get it back again our guest. Best regards. Staff Hotel Cortese
4 out of 5
by A verified traveler

A nice small hotel bang in the middle of Sanremo.

Posted 21 Aug 2015 on Hotels
Very nice and comfortable hotel. Air con worked well, very clean and individually designed rooms. A nice change from hotel chains. Did not have breakfast there but plenty of cafes to choose from nearby. Multi-storey car park opposite a little pricey. 21euros.
Comment from Hotel Management
5 Dec 2015 by Giusy, Hotel Management
Dear Guest, Thank you for joining us and we hope to have it reviewed again our guest. Best regards. Staff Hotel Cortese
2 out of 5
by A verified traveler from New York, NY

Look away!

Posted 6 Jul 2015
Tricky and slow staff. AC did not work in the first two rooms I was given, so I spent the first day in San Remo at the hotel lobby waiting for the problem to be fixed. Only at 10pm they gave me another room even when it had been available since I arrived at noon. The temperature that day was 94 F. Look away before you even think about staying in this hotel.
4 out of 5
by Igor from Melbourne, Australia

Friendly staff, furniture little outdated

Posted 13 Jun 2015 on Hotels
Stayed with my family only for 1 night but was impressed with the city and the friendliness of the people living there. Hotel staff were very friendly, helpful and professional.
Comment from Hotel Management
5 Dec 2015 by Giusy, Hotel Management
Dear Igor, Thank you for reviewed and we hope to get it back again our guest. Best regards. Staff Hotel Cortese
4 out of 5
by Nicole

Posted 1 Oct 2012 on Hotels
Not a bad deal at all! The people were unbelievably helpful. He even carried in my suitcase! The rooms are decorated nicely. Our room was unfortunate in that the air conditioner made noises all night, even once we turned it off, and then the bathroom had horrible sewer smell. Beds are not comfortable, but after 4 hotels in italy, that is normal. Would stay again, just for a night if needed.
3 out of 5
by A verified traveler from Townsville

hotel cortese

Posted 27 Sep 2011 on Hotels
Central location clean room and comfortable even if there werre 3 of us sharing. Breakfast included which was substantial though the dining room was a bit squeezy. Friendly helpful staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2021 on Hotels
4 out of 5
by A verified traveler

Posted 17 Dec 2020
La struttura vicinissima ad un parcheggio auto coperto. L'incontro con il signore alla reception molto buono per gentilezza e disponibilità a interessarsi per il servizio in camera della nostra cena.
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