Ratings based on 674 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 May 2024
Not so Grand anymore ? The hotel is very dated and needs a makeover. Some parts are very tatty and untidy. Shower is terrible with panels stuck to edge of bath. Breakfast was very nice. Staff were nice. Great location but traffic noise out front is so loud especially when coaches full of people turn up. We had 3 coaches full of people arrive at same time so the front of the hotel was mayhem ? We booked this hotel as the pictures of the pool looked stunning. On arrival we were told pool is closed (Opens June) We were not told this and were very disappointed. The hotel keep all the curtains closed at the front of building which makes it very gloomy looking ? We would not stay here again
4 out of 5
by A verified traveler

Excellent seafront location

Posted 5 Oct 2023 on Hotels
A lovely large old hotel overlooking sea in San Remo. It was obviously very grand in it's day. Staff were friendly and helpful. We were upgraded to a room with a balcony overlooking the pool area. Room was a good size and lots of toiletries provided in bathroom. Pool was lovely, a good size and a with poolside bar. We found space easily but in peak season i imagine it would very busy as space around pool is limited in comparison to size of hotel. Excellent location for beach and to walk to town centre. Supermarket and shops vlise by. Plenty parking.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2023
2 out of 5
by A verified traveler

Posted 27 Sep 2023
The hotel is of a grand style but is now just faded grandeur. The rooms are acceptable but a superior with a sea view - had the view but the room was squished in a corner. The air conditioning did not work even at maximum. The work area was a tiny desk with a battered chair. The bath has a shower fitted over it - no idea how it could be described as a rainfall shower. In addition the restaurant was closed and the pool was not open after 5pm (end of season is apparently 15 September). Then after just 1.5 hours by the pool they tried to charge us €14 for use of sun beds….they rapidly removes the charge as we had not been informed. I got the sense they did that a lot! Breakfast - passable but coffee was some of the worst I have tasted…. This is Italy …coffee from a vacuum flask really!!
3 out of 5
by A verified traveler

Posted 16 Sep 2023
hotel needs renovation
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2023 on Orbitz
3 out of 5
by A verified traveler from Hallandale

This traveler left a rating score only Posted 14 Sep 2023
4 out of 5
by A verified traveler

Wouldn't recommend for the price.

Posted 5 Sep 2023 on Hotels
Early check in was nice. On a busy street with lots of noise most all night long. Room had a partial sea view but not on water. Air con didn't work well, so very hot in room. Old Hotel. $7 Charge for each, and having to make a reservation for using a lounge at Pool not good! Internet did not work due to the location of our room. no coffee available until 7:30am. Left before breakfast served.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 20 Aug 2023
Beautiful grand hotel.. enjoyed pool and breakfast!!