Ratings based on 60 Verified Reviews

3.9 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Jul 2022
The property is beautiful but needed maintenance. Air conditioning was not adequate, bathrooms were not cleaned well, and could not figure out how to operate the TV. We had no hot water in the bathroom plus the shower head was broken. It's a shame cause it could have been a nice hotel with basic maintenance.
3 out of 5
by A verified traveler

Posted 10 Feb 2022
More like a three star property in terms of the room and facilities but on the plus side: in a prime location in town in Urfa
4 out of 5
by A verified traveler

Good but needs more.

Posted 9 Jan 2022 on Hotels
Wonderful hotel with historic theme of Urfa. The building is looking old and in need of more care and maintenance. I didn’t like the beds. They were not the quality of 5 stars at all. The mini bar was empty with only one bottles of water. My stay was in winter the room didn’t get warm enough at night.
Comment from Hotel Management
10 May 2024 by EL RUHA HOTEL, Hotel Management
Değerli Misafirimiz;Değerlendirmeniz için teşekkür ederiz. Sizleri tekrar ağırlamaktan memnuniyet duyarız.Saygılarımla
5 out of 5
by A verified traveler

Posted 21 Jun 2021
Omer was extremely helpful and attentive
3 out of 5
by A verified traveler

Interesting place

Posted 9 Dec 2020 on Hotels
The hotel looks amazing from the outside and the reception area but it is obviously very old which is fine but they need to do some updates. My mattress and pillows were very uncomfortable. Definitely need to update those. The WiFi there is horrible. If you can get on you will get kicked off in no time at all. The staff was very friendly and helpful. The food at the breakfast buffet was delicious. I looked forward every morning to eating. The hotel was very clean and practicing all the extra cleanliness and safety measures due to COVID. Because of that, I could not use their beautiful indoor pool which is why I booked a room with them in the first place. The place would really be amazing if they would get some decent WiFi and some furniture updates in the rooms.
4 out of 5
by A verified traveler

Center of Sanliurfa

Posted 1 Dec 2020 on Hotels
Great location to explore central Sanliurfa. Room service did mix up my order three times during my stay but considering restaurants were not open I didn't have many options.
5 out of 5
by A verified traveler

Perfect location

Posted 28 Oct 2020 on Hotels
This is the best hotel in terms of location on Sanliurfa - it’s within just feet of the main attractions and across the street from museum of mosaics
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 2 Nov 2019 on Ebookers
Nice look and feel of the hotel. Only a few staff know English so difficult to communicate, however, they clearly and visibly try their best to please you and be hospitable and welcoming. The location is fantastic, as all the main attractions of the city are within walking distance.
5 out of 5
by A verified traveler from Istanbul

Posted 24 Jun 2019
Unigue design, Good service and perfect breakfast
Back to Hotel Details Showing Reviews 1 - 10 of 60 Next