Ratings based on 650 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2023 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hilton Garden Inn Şanlıurfa, Hotel Management
Dear Anne Marie,We would like to thank you for your recent stay at Hilton Garden Inn Şanlıurfa. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton Garden Inn Şanlıurfa family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Garden Inn Şanlıurfa team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting Hilton Garden Inn Şanlıurfa and I hope to have the pleasure of welcoming you to Hilton Garden Inn Şanlıurfa in the nearest future. Kind Regards, Hilton Garden Inn Şanlıurfa
by A verified traveler
Posted 31 Dec 2022 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hilton Garden Inn Şanlıurfa, Hotel Management
Dear Barwar,We would like to thank you for your recent stay at Hilton Garden Inn Şanlıurfa. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton Garden Inn Şanlıurfa family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Garden Inn Şanlıurfa team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting Hilton Garden Inn Şanlıurfa and I hope to have the pleasure of welcoming you to Hilton Garden Inn Şanlıurfa in the nearest future. Kind Regards, Hilton Garden Inn Şanlıurfa
by A verified traveler
Posted 14 Aug 2022
Air conditioning is very bad and the staff couldn’t fix it or apologize for this situation
Comment from Hotel Management
10 Sep 2022 by FERHAT YILMAZ , Hotel Management
Dear Mr. Salem,We would like to thank you for your recent stay at Hilton Garden Inn Şanlıurfa. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton Garden Inn Şanlıurfa family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback regarding has been carefully reviewed and our Department Heads have been informed on this issue.In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration.I would like to thank you once again for selecting Hilton Garden Inn Şanlıurfa and I hope to have the pleasure of welcoming you to Hilton Garden Inn Şanlıurfa in the nearest future. Kind Regards,
by A verified traveler
Posted 4 Jun 2022 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hilton Garden Inn Şanlıurfa, Hotel Management
Dear Ann,We would like to thank you for your recent stay at Hilton Garden Inn Şanlıurfa. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton Garden Inn Şanlıurfa family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Garden Inn Şanlıurfa team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting Hilton Garden Inn Şanlıurfa and I hope to have the pleasure of welcoming you to Hilton Garden Inn Şanlıurfa in the nearest future. Kind Regards, Hilton Garden Inn Şanlıurfa
by A verified traveler
Posted 20 May 2022 on Hotels
by A verified traveler
Posted 10 May 2022 on Hotels
Good room. Clean. Staff incredibly indifferent. No help with luggage. Room service food very poor.
Comment from Hotel Management
28 Feb 2024 by Hilton Garden Inn Şanlıurfa, Hotel Management
Dear Roger,We would like to thank you for your recent stay at Hilton Garden Inn Şanlıurfa. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Hilton Garden Inn Şanlıurfa family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities. On behalf of the entire Hilton Garden Inn Şanlıurfa team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.We would like to thank you once again for selecting Hilton Garden Inn Şanlıurfa and I hope to have the pleasure of welcoming you to Hilton Garden Inn Şanlıurfa in the nearest future. Kind Regards, Hilton Garden Inn Şanlıurfa
by A verified traveler
Bad hotel
Posted 8 Mar 2022 on HotelsRooms are petty bad for this category of hotel, specifically the bathroom was too small and uncomfortable. You could find better hotels at half price.
My dinner & breakfast was included but staff was confused regarding that & after few minutes they confirmed that. It was very difficult communicating as staff could not speak English.
The worst part was dinner, the guy first said there was 3 course meal offered so we ordered soup pasta and grilled chicken but after sometime he comes & tells us that it's just a 2 course meal which serves only pasta and soup. The only good part about our stay was breakfast.
Comment from Hotel Management
11 Apr 2022 by FERHAT YILMAZ , Hotel Management
Thank you very much for your comments.
by A verified traveler
Excellent hotel
Posted 29 Nov 2021 on HotelsEvery was excellent
by A verified traveler
Excellent hotel
Posted 29 Nov 2021 on HotelsVery good hotel, with a good location (100 mts of a huge shopping mall) and very good relationship between quality and price
by A verified traveler
Posted 24 Nov 2021 on Hotels
Had s c
