Ratings based on 137 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by Magdalena Leifer, Hotel Management
Thanks a lot for visiting Seehaus!
by A verified traveler
So nice
Posted 4 Dec 2023 on HotelsRooms were very coasy, worm, excellent view. It was very clean. I will come back!
by A verified traveler
THE HOTEL IS NOTHING LIKE THE PICTURE.
Posted 28 Sep 2023 on HotelsWe got to the property early around noon and found no one at the reception area and as directed used the bell. A young person with his mouth full of food came to show us a sign that said check in is a 3.00pm. We walked to the small. town to have lunch when we came back a lady this time a gave us a room that was not what we had picked everything was wrong with this room we showed her the reservation and she said we are sorry this is the room we have available now. We stayed that one night it was horrible we left at 5.00 am unable to sleep because we had insects in our room. Sept 19 we showed at our next hotel and they graciously took us one night ahead of our reservation. We want Seehaus Family Leifer of Sankt Wolfgang im Salzkammergut to returns our money as they did not fulfill their part of the bargain.
by A verified traveler
Posted 28 Aug 2023
Misleading description: The panoramic room has one window facing a corner and another window facing the neighbour’s balcony. You end up having one real view over the lake.
Unacceptable surcharge for basic room cleaning: We had to ask about getting our room cleaned. They told us we had to put a sign on the door for the room to be cleaned. Then on check out, we got a 45 euros surcharge for cleaning. It turns out there is no included change of sheets and towels, even for longer stays (5 nights). The explanation we received was that it was because we booked with Expedia and that the booking didn’t cover the cleaning (they also failed to mention this surcharge when we asked).
Lack of proactive communication: Everything we had to figure on our own. How to get the room cleaned (but see issue above), how to get bread, where things were, etc.
Good location and view: besides all the annoyances, we enjoyed our stay. The place is not too far and not too close to the busy town (for our taste), and the lake is gorgeous from this angle.
No AC: It was hot during our stay. Whether we could open our window at night was contingent on who were our neighbours. It worked out ok, except one night where we had a noisy one and had to keep the windows closed to sleep.
Overall: We enjoyed our stay, but won’t return. The smaller issues about comms were ok, but the limited view, the surprise extra charge for basic cleaning, along the high price of the room left a bad feeling.
by A verified traveler
Posted 23 Aug 2023 on Hotels
by A verified traveler
Posted 19 Jun 2023
The view of the lake and mountains from the room balcony was amazing. Also the property has private grounds and free use of paddle boards, sun beds etc. Excellent place to stay.
by A verified traveler
Posted 15 Jun 2023
by A verified traveler
View from the room balcony
Posted 2 May 2023 on Hotelsby A verified traveler
Posted 16 Oct 2022
Comment from Hotel Management
1 Nov 2022 by Magdalena Leifer, Hotel Management
Thank you very much for visiting Seehaus.
by A verified traveler from Rimbey
Posted 25 Sep 2022
